Unprofessionalism
Professional performance is exhausting. Maintaining the mask. Editing ourselves. Pretending we know when we don't.
This podcast is about people who dropped the performance. And what happened next.
Each episode features someone who broke professional conventions and found something better on the other side: the executive who disclosed grief in a corporate setting and found it opened new ways of relating; the coach who realised her authority came from integrity, not compliance; the designer who ignored the 'approved tools' and saved thousands of hours.
Conversations circle around three questions:
- What does it cost us to perform professionalism instead of showing up as ourselves?
- How do we create spaces where people can bring their full attention and humanity to work?
- When is the “unprofessional” move actually the most responsible one?
If you feel the tension between who you are and who you're expected to be at work, this podcast shows you what happens when people stop managing that tension and just stop performing.
Hosted by Dr Myriam Hadnes—behavioural economist and founder of workshops.work. New episode every week.
Unprofessionalism
269 - Designing Change: The Art of Service Design and Facilitation with Gerry Scullion
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Fellow power-podcaster and community creator, founder of The Human-Centered Design Network, and teacher of the next generation of thinkers and doers, Gerry Scullion’s impressive list of founding projects is a true testament to his 21-year mastery of ‘service’.
Episode 269 is an education into this world; Gerry introduces us to the principles, theories and practices of Service Design, where it intertwines with facilitation, and why design and facilitation are in fact, one and the same.
We talk about ageism in design, bakery role-play, getting comfortable with uncertainty - and so much more!
Find out about:
- The difference between Human Centric Design, Service Design and Design Thinking
- Why service design is a holistic experience that must look far beyond the screen
- What it means to hold the pen in a workshop and why distributing it to the group is crucial for democratisation
- Why simultations like ‘investigative rehearsals’ help to explore the nuances and components of service business
- Why working with children is like training for a marathon in high altitude
- Gerry’s work in community building and facilitating supportive conversations
Don’t miss the next episode: subscribe to the show with your favourite podcast player.
Links:
Watch the video recording of this episode on YouTube.
Connect to Gerry:
Any thoughts? Share them with us!
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