Building resiliency through safeguarding - Llewellyn Falco

He's back! Tech Craftsmanship Coach Llewellyn Falco shares stories of his second visit to Amway. Some of the topics he touches on in this episode are:

• Anti-fragile: a systemic way of implementing things so that when they break, you get stronger. More resilient. If your system is dependent on discipline, it’s broken.
• Safeguarding: after an issue was resolved, the team reflected on these 3 questions to help them build more resiliency for the future: 
  1. What allowed us to create this situation?
  2. What made it hard for us to discover what it was?
  3. What made it hard to fix?
  4. PS: Don't start safeguarding in the middle of a crisis; wait until it's over (but not too long). 
• Learning through documenting: As you document something, it prompts new ideas for how the thing could work. 
• Shared, isolated, mutable and non-mutable states: the only combination to avoid is the one that everybody chooses = shared + mutable. 
• What the team did when multi-threading threw a wrench in their testing…
• Continuous improvement: stop worrying about how to improve faster, worry about starting. Make improvement an everyday habit, and speed will come later.