Education and Development Podcasts
March 2023 - Our Clients Need a Teacher ft. Dustin Held
For folks not in our industry, insurance is often seen as complicated. Customers pay premium on a policy and for coverages they might not understand. Dustin Held, Agent in Spartanburg, South Carolina, came on the show this month to share the importance of educating our clients on their coverages and how this practice can positively impact your business.
Listen in to learn about …
The importance of explaining coverages and limits
How to have a “no competition” mindset
Examining your office hours and why
Tips on tracking Action Queue items
Seeking feedback from clients
For folks not in our industry, insurance is often seen as complicated. Customers pay premium on a policy and for coverages they might not understand. Dustin Held, Agent in Spartanburg, South Carolina, came on the show this month to share the importance of educating our clients on their coverages and how this practice can positively impact your business.
Listen in to learn about …
The importance of explaining coverages and limits
How to have a “no competition” mindset
Examining your office hours and why
Tips on tracking Action Queue items
Seeking feedback from clients