The New Abnormal
#TheNewAbnormal podcast (which has over 250,000 downloads) focuses on understanding today and anticipating the future. Discussing these subjects via the viewpoints of my guests has led to some fascinating conversations with activists, creatives, writers, philosophers, strategists, psychologists, lecturers, futurists, etc. Re: my bio, I'm a strategist, author and speaker. My 1st book went to No1 in the business charts, whilst my 2nd was shortlisted for the 'Business Book of the Year' Awards. (The podcast partners with The Copenhagen Institute for Futures Studies, a global leader in applying futures studies to solve strategic challenges, helping clients to be #FuturesReady.) So, we hope you enjoy listening to the series - which was set up during the early days of Covid, and is divided into Series One [2020-21] Two [2022] Three [2023] Four [2024] and Five [2025]. All rights reserved. #TheNewAbnormal podcast series © Sean Pillot de Chenecey 2020. Please note that it's currently on hold, as I literally don’t have the time to record any episodes at the moment, but it’ll return in late summer...
The New Abnormal
Hilary Sutcliffe 'The Seven Signals of Trustworthiness'
Series Four
This episode of 'The New Abnormal' podcast features Hilary Sutcliffe, Director of SocietyInside, who bring together people and ideas to help tech and its governance earn the trust of society.
The name #SocietyInside is a riff off the famous brand ‘IntelInside’ and aims to encapsulate their aspiration that we reverse-engineer innovation from the needs of society rather than just create technologies which are in an eternal search for a home.
Hilary explores the purpose, risks, ethics, stakeholder involvement and governance of these technologies through research, writing and stakeholder involvement as well as acting as a sounding board & critical friend. She also believes that 'innovation is society in the making'.
We therefore discuss all of the above, and in particular, the issues of inclusion, respect, openness and integrity in policy, regulation and organisational culture. She also explains why "trust is not an outcome - not a message, not a slogan. It's the result of someone's belief in your trustworthiness. Focus then on being trustworthy and providing evidence of your trustworthiness".