NASCIO Voices
A podcast from the National Association of State Chief Information Officers (NASCIO). Amy Glasscock and Alex Whitaker interview guests (state CIOs, NASCIO members, strategic partners and colleagues) to get their unique stories and perspectives on state information technology, leadership and lessons learned.
NASCIO Voices
Agencies as Customers with CO Chief Customer Officer William Chumley
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NASCIO
Amy and Matt have a conversation with Colorado Chief Customer Officer William Chumley. We discuss why Colorado hired for this position, what he does, why agencies are really strategic partners and how the pandemic has affected his work.
You can find NASCIO's publication on CRM here: https://www.nascio.org/resource-center/resources/relationships-matter-most/