The Coaching Conundrum Enhanced by AI Innovation

Could the rise of artificial intelligence be the best thing to happen to coaching professionals? This episode takes you through our groundbreaking collaboration with Interflexion, revealing how we're shaping the future with AI tools that are transforming coaching automation. We explore how these advancements are increasing the demand for leaders to enhance their coaching skills, as the human touch becomes essential in a world brimming with uncertainty and change. Uncover the paradox of AI in the workplace and the undeniable need for authentic human connection, especially when navigating sensitive situations like performance reviews and personal growth discussions.

Join us in a captivating discussion that transcends the boundaries of technology and leadership. We delve into insights from Tasha Yerrick's bestselling book, "Insight," examining the critical importance of self-awareness and the limitations of AI in cultivating this trait. Discover why, in an age where up to half of the workforce is seeking new opportunities due to inadequate career development, AI can support but never replace the nuanced and empathetic conversations that define effective leadership. This episode promises an enlightening blend of tech innovation and the irreplaceable value of human connection in the evolving landscape of professional coaching.

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Transcript

Speaker 1: 0:37

artificial intelligence is going to shape and change the world instantly. Now in the coaching profession, we're looking at it saying, geez, you know, are we on the outside looking in? Do we need to develop our own artificial intelligence tools? And the answer for us has been yes. We're creating a practice app with a great company called Interflexion. We're creating our own self-coaching app. We've actually already completed both. We've created our own coaching automation platform.

Speaker 1: 1:03

Here's the amazing thing, and this is what I think AI is going to do to the world People are now asking their leaders more questions than ever. Is this going to affect our work? Is this going to affect my job Leaders? Now more than ever, even with the proliferation of artificial intelligence, where some leaders might think, oh good, I can now accelerate my coaching efforts, it'll save me time. Yet here's my contention I think it's going to prompt leaders to have to improve their coaching ability.

Speaker 1: 1:37

Here's why, when people are uneasy, they need human connection. When people don't know what's coming, they need human connection. Case in point when the pandemic hit, everybody was on Zoom. Everybody was on WebEx. Now it works right. It opened up a whole world of working at home, hybrid working. It opened up a whole world we really hadn't thought about Instant change without, quite frankly, much choice. Now we have people who want to use artificial intelligence for a variety of things, whether it be editing, whether it be writing, creating PowerPoints, creating videos. We use all those tools. Yet at the end of the year every six months, depending on your cadence there's an end of the year review or a job review and, quite frankly, that requires human connection.

Speaker 1: 2:38

The minute an organization says, well, I was reading your AI report and I think I'm going to reach you satisfactorily across the board, there will be a revolt. See, when there's a lot of change, there's uncertainty. When there's a lot of uncertainty, what do we need? We need calmness, we need certainty, we need validation, we need clarification, need validation, we need clarification. Here's the funny thing.

Speaker 1: 3:07

Studies have bared this out. A large percentage of people it's been as high as 40 to 50% are actively looking for jobs right now, due to a lack of career development and coaching. Now, ai can help with that, don't get me wrong. Yet here's the one fundamental thing I think we have to remember, and I love Tasha Yerrick's work in her book Insights, a New York Times bestseller. If you have not bought it, buy it, because I think what we have to remember is people lack self-awareness. People can go out and develop themselves. They can go as salespeople, practice with their peers if they were committed. People can go to YouTube and self-educate. People with negative attitudes can go find ways to do what Become positive. If the Gallup organization study and they're a great company, by the way, just for a second, think about that. If people are not going to take the initiative to help themselves, they need us as leaders, as coaches. Ai is a tool, it's in the arsenal of coaching. It does not replace the human conversation.