Blending Human Insight with AI: The Evolution of Coaching in the Digital Era

Witness the future of coaching as we pair the timeless wisdom of personal development with the cutting-edge capabilities of artificial intelligence in our latest podcast episode. As the digital age forges ahead, we navigate how AI has already woven itself into the fabric of our professional lives, transforming learning and development in ways we're just beginning to understand. We reflect on the unforeseen boom in virtual coaching businesses during the pandemic, including my own and that of my wife, a pediatrician, revealing a newfound acceptance of remote interactions that have catapulted us into thrilling new opportunities.

In this discussion, we dissect the human aspects that remain crucial amidst the reshaping of job roles and skill requirements due to AI's influence. We engage with the raw emotions—fight or flight—that often accompany shifts in the workforce, and we underscore the vital importance of career development and coaching conversations, as a stunning statistic from McKinsey suggests a significant portion of workers are eyeing the door for better prospects. Join us for a candid look at the journey through an AI-enhanced working world, where the essence of human connection and strategic conversations holds the key to adapting and thriving.

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Transcript

Speaker 1: 0:36

So this is our last installment of artificial intelligence and coaching for the month of May, and let me just share this with you. That, I think, is really important. I love AI. I think we have to weave AI into our organizations, and let me just talk about coaching and learning and development strategically. I think people are still going to want to have coaching conversations. I think people are still going to want to go to training. I think people are still going to want to go to training.

Speaker 1: 1:02

And here's a fundamental thing that we need to realize and this is just a assumption and, for lack of a better description, maybe a notion that I have and that is, you know, when we got hit with the pandemic. I'm going to share this with you. Not a great thing to share. You know, my wife is a pediatrician. You know her business took a huge hit. My business skyrocketed and my partner, ron, goes oh, you've worked so hard. And I'm like Ron, it's the pandemic. Because what do you mean? I said well, the virtual world's more accepted. I think it's a better way to get people to learn how to coaching, because we don't jam everything into two days of workshop and I'm traveling all over the country Now. I've got clients in Korea and China and Europe and Australia and it's scaled our business overnight and this virtual world has become more accepted. Now I also know people are saying, tim, we really want you in person. We want to get our people back in person. I craved it too. So when you go from this virtual world to this world of I want to get back in touch with people, I want to connect and I love that.

Speaker 1: 2:07

You know Jamie Dimon runs the big bank in the country. I'm going blank with the bank. Is you know? He said, you know, june 1st, everybody back in the office and he had a large exit of people. People got used to working at home. Used to working at home. I remember one of my favorite people at a credit union in New York. Kenny said, oh, I hated it, now I love it. So what do you love? He said I go down the hallway. I've never thought of working this way. And what's amazing to me is my company has been virtual for about 12 years, 13 years, and I kind of modeled it after another company here in Milwaukee, a great talent development firm called Titus that does great recruiting work, and I'm like, how do you hold people accountable? Because I thought that was new too. I like working in my office by myself.

Speaker 1: 2:50

So what's going to happen is we're going to have an influx at the foundation of AI. Implementation is going to be job change, skill development change, navigation, agility All of those things are going to require conversations. We cannot have an AI tool magically show up and say Bob, today you're no longer going to be editor, you're going to be the janitor, good luck Now. That's a gross exaggeration, probably not a fair way to be editor. You're going to be the janitor, good luck Now. That's a gross exaggeration, probably not a fair way to depict it. Yet the fact of the matter is we have to realize AI is not coming. It's here. It is going to prompt conversations.

Speaker 1: 3:33

When we have a conversation that doesn't go well or we hear something we don't like, we go into this state of mind called fight or flight. It's at the core tenets of emotional intelligence. If I hear something or I feel something I don't like, most humans react emotionally. We don't say, oh, this is something I really hate, I got to stay. Now, that doesn't mean they interpreted it correctly. What I'm saying is we interpret things emotionally when we hear things we don't like.

Speaker 1: 3:59

Like our job is changing, people will go into the stratosphere of the state of mind of called fight or flight. Many will take flight. How do I know that? I've read recent studies that it's up over 50%. Mckinsey, in Q4 of 2022, said that 40, I think it was 41.5% of people in organizations today were actively or open to looking for jobs due to a lack of career and coaching conversations. That is a daunting statistic. Think about that. Think about that. And so if we're not having conversations around what people want to do with their careers and we're just viewed as thrusting new change and new job responsibilities and prompting people to immediately adapt and some jobs will and have been affected that way, it is going to require leadership conversations. Let us know your thoughts.