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The Payments Show Podcast
The Payments Show helps businesses learn how to use the latest payments and financial technology to increase sales conversion and cut costs. Hosted by Satwant Phull.
The Payments Show Podcast
Upsell and Cross-Sell from Shopify Order Tracking Pages with Rush
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Satwant Phull
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Episode 81
In episode 81 of The Payments Show Podcast, I spoke to Mike Savoff who is the Shopify Marketing Strategist at Rush
Rush is an app that helps e-commerce brands to increase revenue by turning one-time buyers into repeat customers through shipping notifications that take customers to high-converting and well-crafted tracking pages filled with upsells and cross-sells.
VIDEO and PDF Transcript:
- click here https://thepaymentsshow.substack.com/p/81
Summary of topics discussed:
(00:48) - Introduction and Guest Welcome
(02:05) - Introduction to Rush App
(02:54) - The Importance of Customer Loyalty
(03:16) - Stats: Shipping vs Marketing Emails, and ROI
(04:16) - D2C Brands: Fashion, Clothing, Jewellery
(04:45) - The Power of Delivery Notifications
(05:53) - The Impact of Customer Service and Tracking Inquiries
(06:14) - The Role of Upsells and Cross Sells
(11:21) - Notifications, Customer Reviews and Carriers
(15:13) - The Benefits for End Users: Delivery Anxiety > Delivery Anticipation
(18:05) - Case Studies and Success Stories
(22:45) - Customer Lifetime Value is The Most Important Metric
(24:18) - Differentiation: Rush vs Other Solutions
(27:45) - Founding Story
(31:30) - The Future
(32:44) - Chit Chat
And much more…
Details:
- Recorded on 04 Oct 2023
- Host: Satwant Phull
- Guest: Mike Savoff, Shopify Marketing Strategist, Rush
[Next Steps]
- Get in touch with Satwant: digitalmoneylab.com
- Rush: rush.app | @tryrushapp
Rush is an app that helps e-commerce brands to increase revenue by turning one-time buyers into repeat customers through shipping notifications that take customers to high-converting and well-crafted tracking pages filled with upsells and cross-sells.
VIDEO and PDF Transcript:
- click here https://thepaymentsshow.substack.com/p/81
Summary of topics discussed:
(00:48) - Introduction and Guest Welcome
(02:05) - Introduction to Rush App
(02:54) - The Importance of Customer Loyalty
(03:16) - Stats: Shipping vs Marketing Emails, and ROI
(04:16) - D2C Brands: Fashion, Clothing, Jewellery
(04:45) - The Power of Delivery Notifications
(05:53) - The Impact of Customer Service and Tracking Inquiries
(06:14) - The Role of Upsells and Cross Sells
(11:21) - Notifications, Customer Reviews and Carriers
(15:13) - The Benefits for End Users: Delivery Anxiety > Delivery Anticipation
(18:05) - Case Studies and Success Stories
(22:45) - Customer Lifetime Value is The Most Important Metric
(24:18) - Differentiation: Rush vs Other Solutions
(27:45) - Founding Story
(31:30) - The Future
(32:44) - Chit Chat
And much more…
Details:
- Recorded on 04 Oct 2023
- Host: Satwant Phull
- Guest: Mike Savoff, Shopify Marketing Strategist, Rush
[Next Steps]
- Get in touch with Satwant: digitalmoneylab.com
- Rush: rush.app | @tryrushapp