87. I’m Completely Booked! What To Do When You Can’t Get Itchy Patients in Right Away: Phone Fixes, ER visits and More

Since owners are having a hard time getting into their general veterinarian, there is an increase amount of dermatologic patients trying presenting to the emergency veterinary clinic. This can be acute moist dermatitis (“hot spots”), otitis and general allergic itch.  Dr. Nell Dalton, DVM (WestVet in Boise, ID) discuss this in this podcast episode. She communicates with owners that life-threatening emergencies take precedent, but she tries to accommodate dermatology patients as much as she can. Knowing these pets and clients are having their quality of life affected by the itch, lesions, etc. This may include collecting diagnostics and phoning the owner later with results or arranging a drop off appointment where the pet can stay in the clinic until time allows.