AI has become a buzzword that is used each and every day in a variety of different contexts. What about when it comes to field service organizations – is AI really just enhanced Machine Learning. We have brought in an expert in the field – James Penney, Chief Technology Officer at Device Authority to share his experience and give us an overview where AI and Machine Learning stand today.
AI has become a buzzword that is used each and every day in a variety of different contexts. What about when it comes to field service organizations – is AI really just enhanced Machine Learning. We have brought in an expert in the field – James Penney, Chief Technology Officer at Device Authority to share his experience and give us an overview where AI and Machine Learning stand today.