All right, ladies and gentlemen, thank you for tuning in for another episode of Bridge the Gap. Where we're connecting business perspectives. My name is Colton Cockerell. I'm a Certified Financial Fiduciary and an independent financial advisor with Sharer McKinley Group and today with me virtually over I guess over the internet I have the lovely Trisha Stetzel with me Trisha What is going on?
Trisha Stetzel :Hey, Colton. It's so good to see your face. I'm really excited about the episode today. So my name is Trisha Stetzel I am the owner of Results Xtreme Business Solutions and I'd like to talk about the purpose of our podcast if that's okay with you, Colton. So together Colton and I interview local business professionals and industry experts. Our goal is to bridge the generational gender and life experience gap in business your own unique styles of gathering information from our guests.
Colton Cockerell :And we couldn't be here without our sponsor. So I have to thank Mr. Jim Butcher, who is a relationship banker with Allegiance Bank. He's a great individual to connect with, and a great personal banker as well. So why don't you go ahead and introduce our incredible industry experts today?
Trisha Stetzel :Yes, I'm super excited to have Dennis Stetzel on the show. Say hi to everyone.
Dennis Stetzel :Hi Everyone.
Trisha Stetzel :Okay, literally, I love it. So Dennis is a Focal Point certified business coach as well as a Focal Point certified executive coach. He's the owner of Results Xtreme Business Solutions here in League City. Dennis works with teams, executives, team executives and teams as far away as Srilanka and as close to home as Seabrook and many places in between. Dennis, welcome to the show.
Dennis Stetzel :Thanks for having me. Really excited to be here,
Colton Cockerell :Dennis, and I'm going to jump into questions because I've just from the bio, I have a really curious about this? What's the difference between a business coach and a executive COACH?
Dennis Stetzel :It's a great question. The main difference between business coaching and executive coaching is business coaching is focused on the company and business performance. And its home is typically CEO, President owner, really focused on, you know, the running of the business and making sure that the business is operating in a way that is produces positive profit, right? executive coaching is focused more on personal growth, organizational performance, and it spans the full spectrum of an organization. It most notably the leaders or potential leaders, so it could be the CEO, it could be the owner, it could be the president, but more more often than not, it's high potential employees, aspiring managers, managers, executives, who have an impact on the company's performance itself, right. It can also be for someone who is adapting to new role, trying to position themselves for a future opportunity, and in some cases, you know, improve their performance.
Colton Cockerell :So executive coaching does sound like it's a huge piece. Because again, it indirectly affects your bottom line.
Dennis Stetzel :It it does, it does very much. So I mean, those are the people who really have to fit within the culture and operate within the culture and communicate effectively in order to make that business that business run.
Trisha Stetzel :Well, and interestingly, it's not just and I guess, in my mind, I would, you know, I would think that it's about performance, right? You bring in this this coach to help somebody get out of the hole that they've dug, right? I love that it's for people to better themselves, and it's really about them being better managers, leaders, executives. So what exactly dentist as an executive coach do
Dennis Stetzel :is that they're there to increase an individual's professional effectiveness. And it is a partnership just like an athletic coach, right? It's a partnership with a business leader, and it really is a creative process. And that creative process is designed to essentially maximize their strengths, minimize their weaknesses, and ultimately get them to perform at their personal best. There are two areas there's hard skills and soft skills and hard skills area. These work on things like delegation, communications, time management, productivity, and overall effectiveness. And then in the soft skills area, managing change, clarifying the vision, making able to communicate a vision, thinking strategically, thinking strategically, mastering conflict resolution, and in general, just problem solving.
Colton Cockerell :And so with individuals because you're hearing a lot how millennials people, my generation, you know, they're coming out and they're creating tech companies or social media or all this other stuff and they're they're making money. So what's the importance of someone like me coming to an executive coach? You know, people who are late 20s, early 30s.
Dennis Stetzel :But let me so maybe I turn that around. And I'll ask you a couple of questions to demonstrate the point. Right and why that's important. So I just came back from a let's pretend for a second that I just came from one of my major clients, and they decided to pay me in cash. And I have a whole stack in front of me of $100 bills. Now I'm gonna, I'm gonna give that to either one of you. It's yours for the taking. But you just have to answer a question for me. And I'll make it two questions. Either one of these, you could answer the question. Did this stack of money come from millennial a Gen X or which one?
Colton Cockerell :Most likely a Gen X or would be my assumption I'm having guessing.
Dennis Stetzel :Okay.
Trisha Stetzel :What if I said it doesn't matter though. It to stack up money.
Dennis Stetzel :Well, that's, that's that's actually the point, right? Money doesn't care. I mean, when you run a business, a business continues to run on money. We don't care as business leaders, business owners or we shouldn't. how that money come you know who who's purchasing your product or your service, you can replicate or copy a product or a service. Anybody can do that. But the successful companies are the ones that can communicate, relate to market to and really connect with a wide variety of, of individuals, whether they're a man or woman, whether they're a millennial, or a Gen X, or whether the baby boomer, it doesn't really matter. So the millennials, who are out there, you know, creating these new companies, if they're not if they're not learning how to be effective listeners, multi generational, we call it as omni directional development. This omni directional development is super important in running a business unless you Want to segment your target audience and your money making capabilities to a very to a subset of the entire community that could be paying you for your services?
Trisha Stetzel :Wow. So yeah, like what I hear. So the answer to Colton question, I feel like is Colton, you need to go get a coach. You shouldn't just kidding. I know. Right? No, but the importance behind where's that money coming from? Right? I love that. I love the idea of a does it. Who are you selling your product or service to and if you don't know how, that's where the coach comes in.
Colton Cockerell :Right? Doesn't matter how young you are, how old you are.
Dennis Stetzel :It really doesn't now, how and how you relate to those people and how you market to those people. It's going to be different, right? So the demographics of your environment should be mimic the demographics of the people who you sell your products or services to. And if you can't mimic it, you at least should understand how to communicate, right, you should at least understand what that market segment looks like, what they're asking for, how they're consuming your message, how your message is written, because it's not necessarily as you guys have talked about on this program, and I love this program for that reason. People hear things differently. You can say the same thing over and over and over again, but your filters your internal filters are going to interpret them slightly differently based on your experiences, your age, your socioeconomic status, your profession, but at the end of the day, the business the stack and hundred dollar bills doesn't really care.
Colton Cockerell :That's, that's solid and so that's going to lead me into the to this next question. You know, whenever you're looking to work with an executive coach questions, or what are things that people need to look for before partnering with one
Dennis Stetzel :I'd say three, three key things. Number one is experience. You need to work with someone who's achieved success in a variety of environments, right? It's defined differently and achieve differently depending on a number of different factors within an organization. And the experience of that coach of your coach is something that you as the client get to leverage through the coaching process, through the coaching process, and then you move more quickly toward your goal based on that experience, you essentially get to leverage everything that that coach knows. But secondarily, is having a program. So it's one thing to go in and have good solid talks and talk about experience and learn from those experience. But if the coach doesn't necessarily have a program that takes you from point A to point B with an established goal within a timeline, then really all you're doing is a therapy sessions. And then third is you have to have a personal connection. Have to you're going to be revealing challenges as you coaches are confidential sounding boards. And if you're not comfortable throughout that process, talking about challenges that you have personally and professionally, that are roadblocks, and you're not willing to receive or the coach themselves is uncomfortable giving, you know, giving you that candid feedback, it's not going to be effective relationship or either, you know, some people just aren't meant for each other. And I tell people when, when we get into an engagement, I'm not for everyone. And so the vetting process goes two ways with that personal connection is super important. So experience, having a program and a personal connection, I see I would say are the three key areas to dive into.
Colton Cockerell :And Dennis, what's interesting, and I hear this a lot talking to other professionals. When you say building relationship, a big key aspect of that is trust. So whether you're a business coach and executive coach, a financial advisor, you have to trust the person that you're that you're working with, because if you trust them, you know that they have their best interests in mind. If they can't trust you, what you said is exactly right. It's you know, we don't just come accept everybody that comes to the door, it's, do we want to work with you to just as, Do you want to work with us? It's absolutely a vetting process. I love that. And then I love it. And so Dennis, great information. Trisha, do you have something else that you want to ask him a random question? I got a good one.
Trisha Stetzel :It's it's just, it's you can't help yourself. You're ready to go. You're ready to go? Yes. So I do I want to, because the whole reason we're doing this virtually right is because of where we're at, and the state of affairs right of the world. And I think it's important to note that there are still a lot of businesses out there that are busy, things have changed in their businesses. So Dennis, I know that you wanted to talk a little bit about an upcoming event. So if you'll go into that first before Colton destroys you with his crazy question, that that would be awesome.
Dennis Stetzel :Yeah, the most compelling event coming up for all of us, is the restart of the economy. stats. That's truly like the big events, our businesses are going to reopen. But at this point, businesses and business leaders, they're going to be thrust into a set of unknowns that absolutely are going to drive change, that leaders are going to have to listen differently, engage differently, communicate, interact, and they're going to drive success differently than they did prior to this situation. Right? There's a lot of different ways that that I can help in that regard. So if you just go to TeamRXC.com And check out the different webinars and programs that we have one may one may stick or you can schedule a 30 minute 30 minute business booster session with me and we can talk a little bit a little bit more about what challenges you have in your in your future.
Colton Cockerell :No, and that's that's great information, Dennis. And now I know. So usually I give an and or or random question. However, I'm curious to know because I know that like me you love snowboarding I have Love it as well. So I got to ask you this, where is your favorite? If you can choose anywhere? Where would you go and snowboard? And it could be international doesn't have to be in the country?
Dennis Stetzel :Where would I go? That's a great question. It could be anywhere in the world, probably the Swiss Alps.
Colton Cockerell :Okay, you, you and me both. Hey, let's go take a trip. Well, Dennis, thank you so much for coming on the show. It's great to just be able to have a conversation with you and just just hear your expertise because you've been doing this for a while. And you have a lot of experience, like you said, one of the three things that when you vet someone that you want to work with, so thank you for coming on the show.
Dennis Stetzel :Thanks for having me. It's a lot of fun.
Trisha Stetzel :It's really great to have you. So I have one last set of questions what generation do you belong to
Dennis Stetzel :Generation X,
Trisha Stetzel :Gen X, and which generation do you most identify with
Dennis Stetzel :Gen X
Trisha Stetzel :Okay, I was gonna say Please don't say baby boomers.
Colton Cockerell :Still him snowboarding is that gives him some millennial props to just saying.
Trisha Stetzel :I'm thinking so I'm thinking so for sure I
Dennis Stetzel :did I did go through the conversion. I grew up as a skier and then made the switch and it's so much better on my knees.
Colton Cockerell :I love it. That's great.
Trisha Stetzel :So, so So are you saying you snowboard? Because you're old? Or because you're or because you're young? I don't know.
Dennis Stetzel :I why I actually snowboard because I was peer pressured by my young son who was probably not going to be seen with me on the slopes in skis.
Colton Cockerell :Right? That's all that matters. Right? Exactly. So, Dennis go ahead and, give us your business information. So contact information and how people can reach you and please allow your email and and business and things like that.
Dennis Stetzel :Okay, so the website is www.teamrxc.com You can reach me at 281-216-4086 and email addresses dstetzel DSTETZEL at focal point coaching. com.
Trisha Stetzel :Perfect. Thank you so much for being with us today and Hey Colton, can we do a shout out to Mr. Jim Butcher again,
Colton Cockerell :I can definitely do another shout out. So thank you Jim again for for allowing us to put this together. Thanks for being a sponsor. Again, he's a relationship banker with Allegiance Bank.
Trisha Stetzel :And if there's a certain professional or profession that you want to hear from, leave a comment and this week's Facebook post. We'd also love for you to subscribe and share this podcast.
Colton Cockerell :Yes And now on to my ending disclosures. So compliance Mr. Hayes, this one is for you. So my name is Colton Cockerell. I'm with Sharer McKinley Group LLC, located at 820 South Friendswood Dr, Suite 207 Friendswood, TX 77546. Phone number 281-992-5698 securities offered through NEXT Financial Group Inc. member FINRA/SIPC Sharer McKinley Group is not an affiliate of NEXT Financial Group, Inc.
Trisha Stetzel :And this concludes this week's podcast Tune in next week for another exciting episode of Bridge the Gap connecting business perspectives