In this episode of the Scrum.org Community podcast, Steve Lizotte, VP of Engineering at NEC, and PST Yuval Yeret are interviewed by Dave about the practical implementation of Scrum and Kanban practices at NEC as a part of our Value Delivered series. They explore the importance of collaboration, continuous improvement, and maintaining a customer-centric approach. Steve shares insights on separating program teams from product teams, finding the right balance between custom solutions and standardized offerings, and managing the tension between empowering teams and cognitive load. The discussion also touches on the evolution of Automated Fingerprint Identification Systems (AFIS), the complexities of managing agile delivery in challenging environments, and the critical role of Product Ownership and accountability in driving successful outcomes.