While there is no denying that vets are talented and passionate individuals, sometimes it’s a struggle to have “the hard” conversations with pet owners.
Talking about euthanasia, treatment compliance or communicating complex medical information in a way that builds trust and empathy is a skill that many experienced vets find challenging.
Dr Claire Stevens is a vet with 10+ years of experience, author of Dr Claire’s Love Your Dog and owner of Global Vet Solutions. Here, she shares more about her program The Perfect Consult and why it’s so important to learn the art of communication as a vet.