Vet CX's Podcast Podcast Artwork Image

Vet CX's Podcast

Vet CX

Inside VetCX” explore customer experience strategies for Veterinary businesses. Our podcast host is Michael Mckeand, founder and CEO of Vet CX. Each episode Michael speaks with industry professionals, practice owners and managers to demystify customer experience in the Veterinary Industry and share secrets to increase customer satisfaction and retention of pet owners and their furry friends.
Episodes
How MyVet Strathfieldsaye became No.1 in CXJuly 20, 2021
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Learning to have the hard conversations in Vet Consults with Dr Claire StevensOctober 19, 2020
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Goulburn Veterinary Clinic has built a strong customer experience culture September 29, 2020
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Managing business growth during the COVID-19 PandemicSeptember 10, 2020
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How to grow your Practice and increase client experience...without picking up the phone July 22, 2020
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Episode 1: Why do Veterinary Practices need mystery shopping?July 13, 2020
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