Vet CX's Podcast
Inside VetCX” explore customer experience strategies for Veterinary businesses. Our podcast host is Michael Mckeand, founder and CEO of Vet CX. Each episode Michael speaks with industry professionals, practice owners and managers to demystify customer experience in the Veterinary Industry and share secrets to increase customer satisfaction and retention of pet owners and their furry friends.
Vet CX's Podcast
Managing business growth during the COVID-19 Pandemic
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Vet CX
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Season 1
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Episode 3
Veterinary services are becoming more popular during COVID-19 as singles and families give in to the “pandemic puppy” (or kitty) for companionship.
As an essential service provider, vets are in a unique position to continue to grow their business – if they can adapt their model to the new normal.
Dr David Butchart, CEO of Veterinary Growth Partners says that practices can make from $180,000 - $200,000 of additional income a year during the global pandemic. He shares how...