Flip Flops & People Ops (w/ Christie Hoffman)
Hosted by Christie Hoffman, Flip Flops & People Ops is the show that teaches you how to build a better culture by putting your employees first! This podcast breaks down proven strategies and summarizes easy takeaways for organizations of any size to start making their employees feel more engaged, empowered, and connected.
Episodes
80 episodes
An Important Update From Christie...
Hey everyone, In today's episode, I'm giving you a major update... I will no longer be working at Workleap! I'll be leaving Flip Flops and People Ops in the hands of the Workleap team, but I wanted to take this chance to thank e...
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5:54
How to Properly Shop for HR Tech
Hey everyone! Ever found yourself eagerly splurging on a shiny new tool, only to watch it crash and burn? The rollout was a disaster, you're left with a gaping hole in your wallet, and worst of all, nobody seems to give a darn about the tool, r...
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14:34
#1 Biggest Mistake to Avoid When Hiring
Welcome to today's episode! I'll be diving into a common mistake made when bringing on a new team member. We've all experienced the disruption that comes with integrating a new hire, even when their skills align with expectations. But what ofte...
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22:46
Turning IT into an HR Ally!
Hey everyone! In today's episode, we discuss the mutually beneficial alliance of HR and IT! These two departments often share a lot in common in terms of workplace habits and struggles, as well as similar day-to-day tasks. But for some reason, ...
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11:29
Employee Satisfaction vs. Experience vs. Engagement (Semantics 101!)
Hey everyone! In today's episode, we're diving deep into a crucial topic that's often clouded by HR buzzwords: understanding the differences between Employee Satisfaction, Employee Experience, and Employee Engagement.Why is this importa...
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21:48
Quick Update: I'm Onboarding... How Meta!
Pingboard has been acquired by Workleap! 🎉 This isn't just big news for me – it's huge for YOU too! Say hello to a more comprehensive, more dynamic platform that's all about revolutionizing your employee experience!I'm bursti...
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7:34
Why HR is NEVER a cost center!
In today's episode, we spoke about how HR and People Ops are often mistakenly mislabeled as a business cost center. This simply means, “You cost us money, you don’t bring in money.” But hold up – let's dive deeper, shall we?S...
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22:45
Keeping a Handle on Culture with a Small HR Team
In today's episode, we talked about how neglecting your company's culture could seriously mess with its long-term success and, hold onto your seat, even affect the bottom line! But fear not, Zein dropped some easily actionable strategies to mak...
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25:44
Using Recognition and Rewards to Strengthen Employee Bonds!
In today's episode, the incredible JRuss and I, unravel the power of appreciation in shaping workplace culture, especially in our remote landscape! We unpack practical strategies and unveil real-life success stories showcasing the impact of ack...
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33:16
Small Changes, Big Results: Transforming Your Workplace Habits for Success!
In today's episode, Tom and I spoke about how our habits at work affect the quality of our work and how effectively we can do it. People like to stick to habits and systems to make them feel safe and help guide them throughout their day, that S...
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38:51
AI for HR - The Smartest Way to Drive Engagement!
In today's episode, I delve into the AI revolution that has sparked endless discussions this year – and for all the right reasons! If you're feeling bogged down by the buzz but haven't yet harnessed the remarkable potential within your dynamic ...
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21:46
Why (and how) to conduct STAY interviews
In today's episode, I discuss how while exit interviews are common, STAY interviews are the proactive step that can help you retain your top talent and maintain a happy, productive workforce! I'll explain why conducting stay interviews is essen...
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14:50
Survey Strategy Basics - The 3 types, cadence, and what questions to ask!
Today, we're going to explore a fundamental skill every HR/People Ops / Culture leader must master - REGULARLY surveying your employees (to create a feedback loop)! In this episode, I'll guide you through three essential survey formats: eNPS (E...
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23:54
The #1 Guaranteed way to drive engagement!
In today's episode, I ask you have you ever noticed how there are countless articles online like, "8 Ways to Boost Engagement"? Yet they consistently overlook the single most effective approach that applies universally, regardless of an organiz...
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8:35
New Ways to Think about Inclusivity (ft. CPO Erica Rooney)
In today's episode, Erica and I are diving deep into the pivotal topic of company inclusivity and how it impacts workforce engagement. So, picture this: not everyone is gung-ho about hanging out AFTER work, and that's totally okay. We're going ...
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28:29
How being a People First company Unlocks more revenue (and your sanity!) (with Daan Van Rossum)
In today's episode, I was in the middle of recording this episode when I remembered that me, and Daan already had a brilliant interview on this topic! So I decided to show you the conversation in which Daan and I discussed what a people-first c...
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31:29
How to Hire For a Culture Fit
In today's episode, we will explore what it means to be a people-first company and what are some easy and effective ways to infuse your company's DNA into your interview process. We'll dive into strategies that assess skills and experience and ...
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20:27
Managerial Magic: A Deep Dive with My All-Time Favourite Boss
In many episodes, I mention my favorite manager at the company I was by far the most engaged. We talk about his leadership style and why our team did so well under his management, as well as his bumpy start as a manager and how he learned to le...
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30:53
Slack and Microsoft Teams are making your employees Crazy (your messaging app)
In today's episode, we talk about why messaging apps (Slack, Teams, etc.) are likely making your people NUTS. and having a substantial negative impact on productivity. But because we're all so used to it, we don't even realize how ridiculous it...
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9:23
What to do if your CEO doesn't take you seriously
In today's episode, we speak about how a lot of you lately say your relationship with the CEO is what gets in the way. My question back to empower and push you in the right direction is... what have you done to work on the relationship? I know ...
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12:35
How to Have Fun at Work: This is How You Keep Employees!
In today's episode, I finally got a chance to speak with Acey Holmes, the founder of Playful Work Design. A company that helps you gain insight into your teams and leaders, identify potential areas of change, develop goals to meet key metrics, ...
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32:42
Asking for Budget to Drive Engagement (and what to say if you're told "NO".)
In today's episode, we discuss how engagement initiatives need an adequate budget allocation to support tools, coaches, consultants, and experts like any other department. Don't let the misconception of achieving engagement without investment h...
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18:51
Managerial Success: The Vital Role of On-Going Training and Strategies to Resolve Resistance
In today's episode, we discuss how managers play a critical role in shaping the employee experience and driving organizational success. We tackle the challenge of unengaged managers and the detrimental effects they can have on your team. <...
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8:44
Performance Reviews Are Outdated (How To Give Feedback)
In today's episode, we explore the pitfalls of traditional performance reviews and propose a fresh new perspective! Casting aside the mundane, conventional performance evaluations wield unexpected ramifications, spanning from employee distress ...
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17:54
Increasing productivity while working virtually (feat. Adam Nathan)
In today's episode, we discuss how the way we work is broken and how it's time to take action if we ever have the hope of driving engagement! Adam Nathan came on the show to explore the negative impacts of outdated practices, such as excessive ...
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41:22