Syncing with ServiceNow
XenTegra podcasts are about ServiceNow, Citrix, Microsoft, Azure, IGEL, Nutanix, Ivanti, Google, PrinterLogic, Cisco, NVIDIA, ControlUp, Login VSI, and other key partners to make 'end-user computing' environments accessible from anywhere, securely with a single identity via Citrix Workspace with Intelligence. We make enterprise digital transformation a reality! XenTegra, we are the experts in digital workspace technologies and cloud infrastructure.
Episodes
39 episodes
Syncing with ServiceNow: How to reduce MTTR by helping people get out of their own way
IT experiences regular waves of innovation, most recently with generative AI. Meanwhile, IT’s core imperatives remain constant. Year after year,
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Season 1
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Episode 39
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43:05
Syncing with ServiceNow: HR leaders will Drive Business Transformation
In Episode 38 of "Syncing with ServiceNow," your host Eddie McDonald, filling in for Andy Whiteside, dives into a crucial conversation on how HR leaders are at the forefront of business transformation. Joined by Mike Sabia, XenTegra's certified...
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Episode 38
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13:21
Syncing with ServiceNow: 6 ways to deliver great customer service with automation & intelligence
In a competitive market, delivering great customer service is critical to maintaining relevance and exceeding expectations. However, many organizations stru...
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Season 1
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Episode 37
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23:50
Syncing with ServiceNow: Employee onboarding for better engagement and retention from Day 1
Only 52% of workers felt satisfied with their latest employee onboarding experience, according to a
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Season 1
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Episode 36
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26:30
Syncing with ServiceNow: 6 ways to deliver great customer service with automation & intelligence
In a competitive market, delivering great customer service is critical to maintaining relevance and exceeding expectations. However, many organizations stru...
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Season 1
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Episode 35
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23:41
Syncing with ServiceNow: 4 key takeaways from Knowledge 2024
Knowledge 2024 was an incredible, action-packed three days of inspiring keynotes, exciting demos and breakout sessions, and plentiful networking opportunities for the 20,000 Service...
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Season 1
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Episode 34
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24:45
Syncing with ServiceNow: ServiceNow Named a Worldwide Leader in Two IDC MarketScapes for Value Stream Management and Strategic Portfolio Management
SANTA CLARA, Calif. – March 19, 2024 – ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, has been named a Leader in two IDC MarketScape vendo...
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Season 1
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Episode 33
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14:39
Syncing With ServiceNow: 10 things IT leaders need to know to drive ITAM success
The demands of modern businesses continue to reshape IT asset management (ITAM) beyond traditional practices and tools.ServiceNow commissioned Enterp...
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Season 1
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Episode 32
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34:46
Syncing with ServiceNow: Fast time to value: Introducing the Now Platform Washington, D.C., release
Organizations are under more pressure than ever to maximize the benefits of their digital transformation technology investments. Those that use technology to ramp up productivity will leapfrog the competition.At ServiceNow, we’re excited...
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Season 1
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Episode 31
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37:04
Syncing with ServiceNow: 2 million reasons to help the nonprofit sector solve world challenges
At ServiceNow, we’re driven by our purpose to make the world work better for everyone. To that end, one of our top priorities is helping the global nonprofit sector dig...
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Season 1
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Episode 30
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20:09
Syncing with ServiceNow: How we seamlessly adapt to change and boost efficiency
Continuous change and economic uncertainty are normal in today’s business environment. In fact, 88% of executives believe their customers are changing faster than their business can keep up, according to
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Season 1
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Episode 29
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18:32
Syncing with ServiceNow - Participating in the ServiceNow Certified Master Architect program and Why it Matters
If you're a ServiceNow Architect, aim to become one, or work with Architects, this article could be useful for you!I wanted to share with you my experience of the excellent ServiceNow Certified Master Architect (CMA) program that ...
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Season 1
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Episode 28
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22:00
Syncing with ServiceNow: 9 customer experience predictions for 2024
ServiceNow is excited to peer into the future of customer experience (CX) to see what’s in store. Customer operations and service del...
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Season 1
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Episode 27
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26:51
Syncing with ServiceNow: Modernizing ITSM with ITIL 4: Change enablement
The Information Technology Infrastructure Library (ITIL) is a customer-centric framework that promotes governance, collaboration, and continuous improvement. At a time whe...
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Season 1
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Episode 26
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20:05
Syncing with ServiceNow: There’s an app for that: How low-code tools boost finance productivity
It’s no secret that finance organizations are ripe for disruption. Managing money has always been a manual process, from securing payment orders to renewing lic...
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Season 1
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Episode 25
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37:42
Syncing with ServiceNow: 5 principles of great experiences
Product experience is a key driver of business success for ServiceNow and our customers. That’s why my product experience team and I spend a lot of time focusing on design principles that help ensure we exceed our customers' expectations.
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Season 1
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Episode 24
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24:20
Syncing with ServiceNow: 6 innovation trends and what they mean for your business
In my conversations with the ServiceNow partner community, there’s one thing I’m consistently asked: How do we work with you to adapt to the rapid speed of innovation and change? My answer ...
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Season 1
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Episode 23
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25:57
Syncing with ServiceNow: Extend ServiceNow capabilities with the Citrix ITSM Adapter service
The Citrix ITSM Adapter service is a cloud-enabled service that, when installed in a ServiceNow instance, provides an easy way to seamles...
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Season 1
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Episode 22
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40:24
Syncing with ServiceNow:4 ways a strategic portfolio management framework can streamline success
In today’s fast-paced business environment, determining how short-term projects fit into long-term organizational goals may seem daunting. A strategic...
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Season 1
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Episode 21
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30:49
Syncing with ServiceNow: ServiceNow: A Leader in Gartner® Magic Quadrant™ for IT Risk Management for Second Year
ServiceNow is proud to be named a Leader, for the second consecutive year, in the Gartner 2021 Magic Quadrant for IT Risk Management (ITRM).1 We’re especially pleased that our ability to execute has been recognized with the highest rating of al...
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Season 1
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Episode 20
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15:35
Syncing with ServiceNow: 3 ways to supercharge HR digital transformation
Human resources (HR) digital transformation isn’t just a switch you can flip. It’s a never-ending process that starts at different points for every organization and team. When I meet with HR leaders across industries, I’m always excited to lear...
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Season 1
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Episode 19
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34:03
Syncing with ServiceNow: New Employee Workflow Solutions Keep Workforces Safe
2020 was a year of reckoning for companies across all industries. Businesses were challenged with adjusting to the new realities of work and life brought on by the COVID-19 pandemic and many organizations quickly responded to help meet evolving...
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Season 1
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Episode 18
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38:49
Syncing with ServiceNow: Knowledge 2023 keynote recap: Putting yes to work
ServiceNow’s first single, global, in-person user conference since 2019, Knowledge 2023, drew more than 15,000 people. The enthusiasm among attendees was contagious.The openi...
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Season 1
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Episode 17
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31:46
Syncing with ServiceNow: 4 reasons to say yes to ServiceNow Knowledge 2023
We’re excited to announce that ServiceNow Knowledge 2023 registration is open. This year, we’re thrilled to be able to convene at one global event May 14-18, 2023, at the Venetian C...
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Season 1
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Episode 16
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12:27
Syncing with ServiceNow: ServiceNow Total Experience
In today's business landscape, the employee experience (EX) and customer experience (CX) are closely connected. Improving CX can have a positive effect on EX and vice versa, making it crucial for both customers and employees. Join Kristen and M...
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Season 1
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Episode 15
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26:18