Creating ABM Content That Actually Works

In this episode of Content Logistics, hosts Baylee Gunnell and Dallion Durán-Ballén interview Taylor Young, Director of Strategic Initiatives at Terminus. The discussion centers around Account-Based Marketing (ABM), emphasizing the importance of aligning marketing and sales teams to execute effective ABM strategies. Taylor, dubbed the "ABM Queen," shares insights on launching successful ABM campaigns, highlighting the significance of understanding one's customer base and creating tailored content that resonates with target accounts.

Taylor outlines the three C's of ABM: customer, creative, and content. She stresses that knowing your customer well is crucial for ABM success, as it allows for the creation of targeted and meaningful campaigns. Creative efforts should be organized and strategically published across multiple channels to effectively surround target accounts. Content, being the backbone of ABM, must be compelling and informative, avoiding lazy approaches that fail to engage potential customers.

The episode also dives into the evolution and scaling of ABM, from its origins in large-scale, one-to-one marketing efforts by companies like Accenture and IBM to more cost-effective, scalable approaches made possible by platforms like Terminus. Taylor discusses how companies can leverage personalized tools and data to refine their ABM strategies, ensuring that their content reaches the right audience at the right time.