Managing Dental Drama
Owning, operating, and managing a dental practice can be difficult and sometimes wrought with drama. Meet Dr. Kuba, a private practice owner, and Bethany, a dental consultant, who take real-life examples and talk through issues in an open, honest, and sometimes hilarious manner. Topics are relevant to current dental and employment trends and range from “The Art of Retaining Good Employees” to “The Marriage of Dentistry and Insurance Ending in Divorce” and everything in between. Each episode provides dental leaders with various tips and tricks as well as common mistakes to avoid. Enjoy the unscripted conversation between Dr. Kuba, Bethany, and various dental practice owners!
Managing Dental Drama
How to Tackle Uncomfortable Conversations with Employees
Employees seem to feel more valuable than they’ve ever been before, so when they are not performing as expected, it becomes difficult to know how to handle them. Should a practice owner address the issues and potentially risk upsetting the employee? What if the employee decides to leave, once again leaving the practice understaffed? Dr. Kuba and Bethany discuss several real-life examples from the past two weeks – two brand new employees with attendance issues, two different employees with attitude issues, one employee not achieving her assigned tasks, etc. Strategies of how and when to have uncomfortable conversations as well as what to say are all discussed in this episode.