Every practice owner has experienced that dreaded moment – the moment when the most valuable, knowledgeable, indispensable employee turns in his or her notice. What do you do? In this episode, Dr. Kuba and Bethany discuss the importance of having a good backup plan in place. Do you have an employee or two that knows everything? A good backup plan often involves cross-training to ensure that the practice is not negatively impacted when a critical employee is sick or resigns. Back-up plans also involve investing time and energy into clearly documenting systems for when a new employee joins the team. If your most valuable employee, All-Star-Amy, gets sick or resigns, team members need to know how to complete those critical tasks that ONLY Amy knows how to do. While backup plans can feel overwhelming, there is no better time to build one than in ADVANCE. So, listen well and get your plan(s) in place!
Previous Episodes Worth Revisiting
Spotting Employee Burnout
Dr. Jones and Bethany Discuss Managing Change in a Practice
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Managing Dental Drama Membership Club Sign Up
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We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!
Every practice owner has experienced that dreaded moment – the moment when the most valuable, knowledgeable, indispensable employee turns in his or her notice. What do you do? In this episode, Dr. Kuba and Bethany discuss the importance of having a good backup plan in place. Do you have an employee or two that knows everything? A good backup plan often involves cross-training to ensure that the practice is not negatively impacted when a critical employee is sick or resigns. Back-up plans also involve investing time and energy into clearly documenting systems for when a new employee joins the team. If your most valuable employee, All-Star-Amy, gets sick or resigns, team members need to know how to complete those critical tasks that ONLY Amy knows how to do. While backup plans can feel overwhelming, there is no better time to build one than in ADVANCE. So, listen well and get your plan(s) in place!
Previous Episodes Worth Revisiting
Spotting Employee Burnout
Dr. Jones and Bethany Discuss Managing Change in a Practice
Don't forget to check out our social media for more
Managing Dental Drama FB
Managing Dental Drama IG
Connect with the Managing Dental Drama Community!
Managing Dental Drama Membership Club Sign Up
Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!