Managing Dental Drama

When Team Members Complain

July 03, 2023 Consultant and Dentist Duo; Practice Problems Season 2 Episode 45
When Team Members Complain
Managing Dental Drama
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Managing Dental Drama
When Team Members Complain
Jul 03, 2023 Season 2 Episode 45
Consultant and Dentist Duo; Practice Problems

It is an unfortunate and common occurrence – a team member finds fault in another team member. Then, they turn to complaining – complaining to you, complaining to other team members, and even complaining to patients! Yikes! In this episode, Dr. Kuba and Bethany discuss the all-too common problem of employees who are frustrated with other employees. Dr. Kuba shares about two of her lead employees shifting blame to Dr. Kuba for being “too soft” on underperforming employees. They also shared their ultimate desire for Dr. Kuba to fire these employees, leaving Dr. Kuba with a problem on her hands and a pit in her stomach. Listen in as she and Bethany discuss the specifics of the situation and how to handle similar situations like this. 

Previous Episodes Worth Revisiting:
How to Fire Employees
Featuring YOUR Voices  

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Managing Dental Drama Membership Club Sign Up

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We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

Show Notes

It is an unfortunate and common occurrence – a team member finds fault in another team member. Then, they turn to complaining – complaining to you, complaining to other team members, and even complaining to patients! Yikes! In this episode, Dr. Kuba and Bethany discuss the all-too common problem of employees who are frustrated with other employees. Dr. Kuba shares about two of her lead employees shifting blame to Dr. Kuba for being “too soft” on underperforming employees. They also shared their ultimate desire for Dr. Kuba to fire these employees, leaving Dr. Kuba with a problem on her hands and a pit in her stomach. Listen in as she and Bethany discuss the specifics of the situation and how to handle similar situations like this. 

Previous Episodes Worth Revisiting:
How to Fire Employees
Featuring YOUR Voices  

Don't forget to check out our social media for more
Managing Dental Drama FB
Managing Dental Drama IG

Connect with the Managing Dental Drama Community!
Managing Dental Drama Membership Club Sign Up

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!