Managing Dental Drama

How to Have Corrective Conversations with Employees

August 07, 2023 Consultant and Dentist Duo; Practice Problems Season 2 Episode 50
How to Have Corrective Conversations with Employees
Managing Dental Drama
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Managing Dental Drama
How to Have Corrective Conversations with Employees
Aug 07, 2023 Season 2 Episode 50
Consultant and Dentist Duo; Practice Problems

Correcting an employee is so incredibly difficult – sometimes so daunting that we completely avoid it. Despite the intense desire to retain employees, corrective conversations are absolutely essential. Therefore, it is critical to conduct these in an effective way. This episode discusses when to have an immediate corrective conversation and when to have a planned/delayed one. Also discussed is the strategy for each type. For immediate corrections, it is important to prepare yourself for the conversation and ensure that emotions, tone, and intent are under control. After gaining permission to give feedback, the feedback should be specific and non-emotional. This conversation should also end with an opportunity for the employee to respond and give his or her thoughts. All leaders and practice owners should know how to give beneficial and effective feedback, and feedback should occur on a regular basis.

Preventative Episodes Worth Revisiting:
How to Fire Employees
How to Help Your Team Bear Fruit 

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Managing Dental Drama Membership Club Sign Up

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We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

Show Notes

Correcting an employee is so incredibly difficult – sometimes so daunting that we completely avoid it. Despite the intense desire to retain employees, corrective conversations are absolutely essential. Therefore, it is critical to conduct these in an effective way. This episode discusses when to have an immediate corrective conversation and when to have a planned/delayed one. Also discussed is the strategy for each type. For immediate corrections, it is important to prepare yourself for the conversation and ensure that emotions, tone, and intent are under control. After gaining permission to give feedback, the feedback should be specific and non-emotional. This conversation should also end with an opportunity for the employee to respond and give his or her thoughts. All leaders and practice owners should know how to give beneficial and effective feedback, and feedback should occur on a regular basis.

Preventative Episodes Worth Revisiting:
How to Fire Employees
How to Help Your Team Bear Fruit 

Don't forget to check out our social media for more
Managing Dental Drama FB
Managing Dental Drama IG

Connect with the Managing Dental Drama Community!
Managing Dental Drama Membership Club Sign Up

Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!