Managing Dental Drama
Owning, operating, and managing a dental practice can be difficult and sometimes wrought with drama. Meet Dr. Kuba, a private practice owner, and Bethany, a dental consultant, who take real-life examples and talk through issues in an open, honest, and sometimes hilarious manner. Topics are relevant to current dental and employment trends and range from “The Art of Retaining Good Employees” to “The Marriage of Dentistry and Insurance Ending in Divorce” and everything in between. Each episode provides dental leaders with various tips and tricks as well as common mistakes to avoid. Enjoy the unscripted conversation between Dr. Kuba, Bethany, and various dental practice owners!
Managing Dental Drama
The Aftermath of Firing an Employee – Part 2
The conversation continues today! This topic is simply too large to cover in one episode. Today, Dr. Kuba and Bethany talk about what can occur on the team after an employee is fired. First, the terminated employee could very well experience strong emotions after the well-executed termination. He or she could lash out in a variety of ways not limited to bashing you online or in social media, talking negatively about you to professional referral sources, or even luring your employees away to other jobs. How should one manage this explosion of emotions? You might be surprised to hear Bethany mention that most of these reactions are non-consequential and therefore should not elicit a frantic response. Second, Dr. Kuba discusses the critical importance of having a plan and talking openly about the plan. Many team members may wonder who is going to take over the tasks of the terminated employee. BEFORE the termination, it is critical to thoroughly think through a plan for covering the roles and responsibilities of the former employee.
Previous Episodes Worth Revisiting:
Work Culture Problems
Mama Said They’ll Be Days Like This
🎉 You're invited to Bethany's Brunch, a client appreciation appreciation event that we have also extended to our Managing Dental Drama community! Join us for a morning of delicious food, great company and engaging conversations!
📅 Date: Sat. October 5th
📍 Location: The Westin Dallas Stonebriar Golf Resort & Spa
1549 Legacy Drive, Frisco TX 75034
🕑 Time: 9AM - 12PM, Come and Go
✉️ Bethany's Brunch Invitation
This is our way of thanking you for being part of our journey! To ensure we have enough delicious food for everyone, we kindly ask that you RSVP by Saturday, September 28th. Email managingdentaldrama@gmail.com to reserve your spot!✨
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Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!
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