Lessons from the Trenches [EP:143]

Key Lessons in Salon Management: Celebrating Four Years of Hello Hair 

In this episode of the Hello Hair Pro Podcast, Jen and Todd discuss vital lessons learned over four years of running their salon. 

Key topics include the challenges and strategies of hiring and firing, the importance of constant hiring and building a waitlist, the significance of innovation and adapting to the needs of new generations, and the impact of SEO and Google reviews on business growth. 

They emphasize the need for fun, engagement, and rewards in motivating staff, and the power of explaining the 'why' behind business decisions. 

The hosts conclude by highlighting the need for a gradual, strategic approach to implementing changes in salon management.

00:00 Introduction and Podcast Welcome
00:11 Reflecting on Four Years: Lessons Learned
00:46 Hiring and Firing: Building the Right Team
06:23 Adapting to New Generations in the Workforce
09:52 The Importance of SEO and Online Presence
14:52 Google Reviews: Engaging Staff and Clients
18:41 Final Thoughts and Encouragement
21:31 Conclusion and Call to Action

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