the Hello Hair Pro podcast
This is a place for education, inspiration, and entertainment. Our mission is to help as many hair pros, salon, and barbershop owners as possible by sharing our stories, experiences, and thoughts on business.
Episodes
159 episodes
Marie Kieffer [EP:159]
Empowering Community through Service and Connection: Insights with Marie KiefferIn this episode, Jen and Todd sit down with Marie Kieffer to discuss their experiences in the hair industry. The conversation flows from light-...
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Episode 159
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1:12:58
Expert Tips on Client Acquisition [EP:158]
Mastering Client Acquisition and Business Growth StrategiesIn this episode, Jen and Todd delve into the critical topic of client acquisition and understanding what it truly means to need more clients. With a light-hearted...
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Episode 158
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45:10
Bad Reviews & Business Challenges [EP:157]
The Battles of Business: Negative Reviews and Entrepreneurial StrugglesIn Episode 157, Jen and Todd discuss handling negative reviews and share their experiences with a particularly challenging one-star review. They discuss...
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Episode 157
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40:10
End-of-Year Strategies Unveiled [EP:156]
Get Ready for the Rest of 2024: Planning, Marketing, and Preparing for the HolidaysIn this episode, Jen and Todd discuss preparing for the remainder of 2024, focusing on business planning, holiday readiness, and marketing strategies.
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Episode 156
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39:36
Pricing Thoughts [EP:155]
Navigating Pricing Structures & Business Strategies in the Salon IndustryIn this episode, Jen and Todd celebrate their podcast's upcoming third anniversary while discussing various aspects of running a successful salon business.&nbs...
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Episode 155
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33:04
How We Retain Staff [EP:154]
Building a Positive Salon Culture: Insights from the Hello Hair Co TeamIn this episode, Jen and Todd tackle a fan mail question about the challenges of retaining stylists in their salon. They delve into the importance of ma...
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Episode 154
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50:21
Rental? Commission? [EP:153]
Workflows in the Hair Industry: Renting & CommissionIn this episode, Jen and Todd discuss the differences between renting and commission structures within the hair industry. They explore the misconceptions, challenges, ...
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Episode 153
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39:59
Let's Talk Clientele [EP:152]
Building and Retaining a Strong Clientele in the Hair IndustryIn this episode, Jen and Todd discuss the importance of continually acquiring new clients in the hair industry. They debate the notion of closing books and highl...
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Episode 152
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35:16
Walking the Walk [EP:151]
Building 'Hello': Core Values, Client Experience, and Staff CultureIn this episode, Jen and Todd discuss the unique aspects of their salon, 'Hello Hair Co.', and what sets it apart. They touch on their initial planning stag...
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Episode 151
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32:01
Be Yourself [EP:150]
The Power of Being Yourself and Staying True in the Salon IndustryIn this episode, Jen and Todd share a heartfelt encounter with a listener named Ashley, who was inspired by their podcast to start her own business. The di...
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Episode 150
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28:49
Overconfidence [EP:149]
Understanding the Dunning-Kruger Effect in the Hair IndustryIn this episode, Jen and Todd delve into the Dunning-Kruger Effect, a cognitive bias where people with limited knowledge overestimate their abilities. They discuss...
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Episode 149
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29:26
Business Ups & Downs [EP:148]
Navigating the Highs and Lows of Business Entrepreneurship: Insights from Jen and ToddIn this episode, Jen and Todd dive deep into the rollercoaster journey of business entrepreneurship, sharing relatable personal experiences from start...
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Episode 148
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35:19
Starting a Podcast [EP:147]
Podcasting Insights: From Setup to Consistent ContentJoin Jen and Todd as they discuss their journey through the challenges of podcasting, including their gear upgrades and the importance of sound quality.They share their person...
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34:05
Podcasting Tips & Some Biz Questions [EP:146]
Navigating the Podcasting Journey: Our Tips and TricksIn this episode, Todd shares a funny recent haircut decision and celebrates receiving the first fan mail, which sparks a discussion about starting a podcast. Todd and Je...
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Episode 146
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33:33
Business & Career Maintenance [EP:145]
Avoiding Complacency: Essential Maintenance for Business SuccessIn this episode of the Hello Hair Pro Podcast, Jen and Todd discuss the critical importance of continual progress and maintenance in various business aspects to avoid compl...
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Episode 145
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32:16
Mastering Your Mental Bandwidth [EP:144]
Maximizing Business Bandwidth and Avoiding Copycat MentalityIn this episode of the Hello Hair Pro podcast, Jen and Todd discuss the critical topics of managing bandwidth and relinquishing low-impact tasks to grow your salon or business ...
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Episode 144
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28:07
Lessons from the Trenches [EP:143]
Key Lessons in Salon Management: Celebrating Four Years of Hello Hair In this episode of the Hello Hair Pro Podcast, Jen and Todd discuss vital lessons learned over four years of running their salon. Key topics include...
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Episode 143
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21:47
Hello Apprentices & The Busy Season [EP:142]
Navigating Apprenticeships and Maximizing Busy Times at the SalonIn this episode, we discuss the complexities of managing apprenticeships and preparing for busy periods at our salon and barbershop, Hello! We discuss Jen's a...
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Episode 142
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23:50
Education, Expectations & Difficult Clients [EP:141]
Navigating Education, Prom Season, and Handling Difficult ClientsIn this episode, we discuss a variety of topics, including Buzzsprout's new communication feature, 'fan mail,' the importance of micro-education in the hair industry, and ...
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Episode 141
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31:42
Creative Collab & Pricing Services [EP:140]
Collaboration in Education and Pricing Strategies in the Beauty IndustryThis episode features a casual conversation with us about a successful class by Jen in collaboration with a friend, Sam, and then we dive into the intricacies of pr...
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Episode 140
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33:31
Salon Staffing in 2024 [EP:139]
Mastering Salon Staffing: Strategies for SuccessIn this episode, we discuss the common staffing challenges salon owners face and offer practical solutions to overcome them. We explore why many salon owners struggle to find ...
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Episode 139
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24:55
Thoughts on Tipping [EP:138]
Tipping in the Service IndustryIn this podcast episode, we discuss the nuanced topic of tipping within the service industry, specifically from the perspective of salons. The conversation covers personal experiences and reve...
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Episode 138
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21:22
Crafting a Clientele [EP:137]
Maximizing Client Retention and Building a Lasting ClienteleThis podcast episode focuses on the importance of building a strong clientele in the service industry, particularly targeting professionals like hairstylists. We a...
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Episode 137
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29:18
Resilience, Relationships, and Retention [EP:136]
Enhancing Customer Experience in Salons and BeyondIn this episode, Jen and Todd discuss the importance of creating an amazing and consistent customer experience, drawing parallels between the restaurant industry and salons. They...
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Episode 136
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27:30