Let's Talk Dispatch
Let's Talk Dispatch with Ashley Valenzuela is a series dedicated to educating, empowering, and supporting the heroes behind the headset. Ashley is a 911 dispatcher in California and the creator of The Raspy Dispatcher LLC. Listen as she partners with industry leaders to add tools to every first responder's toolbelt. No topic is off-limits. Remember to subscribe, rate, and tell a friend, and find us on social media by searching The Raspy Dispatcher.
Episodes
116 episodes
Solving 911 Staffing Challenges with Contract Dispatchers: GetResQ911
In this episode of Let’s Talk Dispatch, we’re thrilled to welcome back Jenn Marshall for her second appearance! Jenn is a traveling dispatcher who represents getResQ911, a company founded by Diane Carroll, dedicated to s...
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50:35
A good mentor goes a long way in 911 with Regina Milkovich and Cynthia Hudson
On this Episode of Let’s Talk Dispatch we are joined by Regina Milkovich and Cynthia Hudson, seasoned dispatch supervisors at the Goodyear Police Department in Arizona. With a combined 45+ years of experience, these two share a deep passion for...
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1:03:10
What it takes to hire, train and support 911 dispatchers with Wendy Lotman
Our guest today on the Let's Talk Dispatch Podcast brings over 26 years of experience in public safety and emergency management. Having worked as a dispatcher, trainer, and manager, Wendy recently transitioned to the private sector, and today s...
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58:02
The Staffing Struggle: Insights from Dispatcher Jennifer Boht
In this episode of Let's Talk Dispatch, we're joined by Jennifer Boht, a seasoned dispatcher with over nine years of experience in the field. Jennifer's passion for dispatching goes beyond just answering calls—she's committed to sheddi...
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56:04
Five Oooh! Podcast with Let’s Talk Dispatch
Todays episode of Let's Talk Dispatch is a special recording with the Five Oooh Podcast. Host Haley Mirabelli is a dedicated active-duty police officer with a master’s degree in Public Safety Administration. A powerful female voice...
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47:15
The Future of 911 is Education | Maribel Alonzo
Today, we are thrilled to have Maribel, the 9-1-1 Public Education Coordinator for the RGV911 District, as our guest. Maribel plays a crucial role in public safety by organizing training sessions, monitoring progress at dispatch centers. She is...
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31:25
A Place for First Responders to Connect | Nik Fiorito
On todays episode we are joined by Nik, the Chief Strategy Officer of PeerConnect App, an innovative platform designed to support mental health and peer connections. Nik brings a unique perspective to our conversation, not only through his prof...
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37:18
First Responders You Are Not Alone | Guest Anthony Pantoja & Brian Buss
Today we are joined by two retired police officers with over a decade of experience in the First Responder field. They are the driving forces behind Runestone Ranch, an organization recently awarded its 501(c)(3) status, dedicated to mental hea...
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55:13
Turn Mindfulness Practice into a Tool | Josh Grandinetti
My guest today is a Fire Captain and Paramedic with over 14 years of experience as a firefighter and 12 years as a paramedic. Josh is also a meditation instructor who is passionate about promoting the importance of mindfulness meditation for fi...
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56:33
Voices from the Communication Center
This episode highlights a new segment from our YouTube channel, Voices from the Communication Center. During this segment, we bring you an inside look at the real stories, advice, and day-to-day realities of the unsung heroes who answer e...
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9:56
Under the Headset | Halcyon Frank
You know her name or face if you’ve been anywhere on the dispatch conference or training circuit. Halcyon Frank is back for this episode of "Let's Talk Dispatch" to tell you about her new venture, Under the Headset with Halcyon. Jo...
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35:25
Streamline the Process | Guest Max Keenan from Aurelian
Join us on this episode of 'Let's Talk Dispatch' as we dive into the future of 9-1-1 centers with a special guest, a private sector startup founder Max Keenan of Aurelian who specializes in building software to automate non-emergency calls for ...
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53:46
Creating Better Centers | Liz Carver
Our guest today, Liz, brings over 7 years of experience in the world of 911 dispatching. She is committed to fostering healthy work environments in communication centers through clear communication and team building. L...
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52:36
Crisis IQ Training and Consulting | Robin Barton
In this episode, we dive into the incredible journey of Robin Barton, a seasoned professional who has dedicated over a decade to public safety roles, including Communications Officer, Communications Training Officer, Communications Supervisor, ...
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52:43
Tara O'Sullivan EOW 06.19.19
Remembering Officer Tara O'SullivanYou never want to lose an officer; it's honestly the worst-case scenario. Early in my career, we lost one of our own. It was one of the hardest days I've ever experienced and a stark reality of this jo...
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8:51
ReST for First Responders | Dr. Rita Brock
Join us for an insightful chat with Dr. Rita Brock, Senior vice president for moral injury programs at Volunteers of America. Dr. Brock's Resilience Strength Training (ReST) Program has been a game-changer for veterans, and now it's exten...
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56:21
Turning Feelings into a Response | Brandi Powell
In this episode, we are joined by a seasoned Consultant and Trainer with 15 years of experience as a dispatcher, trainer, and system administrator in emergency services.We dive into the critical topic of Holistic Wellness and explore th...
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50:37
100th Episode Celebration
Let’s Talk Dispatch celebrated its 100th episode with a live stream packed with surprise guests and giveaways! If you joined us live, thank you! If you missed it, here's an edited version of our live-streamed episode. A huge shoutout to my incr...
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1:31:50
A Conversation About Diversity, Equity, & Inclusion | Guest R. Tyrone Kelsey
Change is hard for anyone, but especially for 911 dispatchers. In this episode, we delve into the challenges of change and much more with Tyrone Kelsey, a subject matter expert in implicit bias, racial diversity, and inclusion. Tyrone creates a...
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54:17
Tethered at the Hip | Joint Episode with 911 Delta - Tethered 4 Life Podcast
Is there an echo in here? Oh no, that's just my guests, Kacey and Anna, hosts of the 911 Delta - Tethered 4 Life Podcast, joining me for a joint episode. Tune in while we discuss each other's journeys and learn more about their podcast....
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54:05
Beyond the Storm | Rachel Murdock
We sit down with Rachel Murdock, a former FBI forensic interviewer turned founder of Beyond the Storm, a company dedicated to guiding trauma survivors and first responders through their healing journey.Rachel's career has been nothing sh...
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47:00
The Healthy Dispatcher | Kris Inman
Today on Let's Talk Dispatch the raspy dispatcher meets the Healthy Dispatcher's own Kris Inman! Kris brings over 28 years of experience to the table and has moved on from their role in dispatch to the director of Program Development at The Hea...
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51:26
Prepared 911 Technology | Sondra Wesley
In this episode of Let's Talk Dispatch, we're joined by Sondra Wesley who works with our partners at Prepared. With over 30 years of invaluable experience in public safety, Sondra shares her remarkable journey and insights gained along the way....
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38:45
The Traveling Dispatcher | Jennifer Marshall
In today's episode, we have a fascinating conversation with Jennifer Marshall, who brings over 12 years of experience in dispatching across various emergency services—police, fire, and medical. But what sets Jennifer apart is her recent tra...
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53:13
NENA Enhanced PSAP Registry and Census | Stacy Miller and Katie Decker
In this episode of Let's Talk Dispatch we're bringing you a special 2-for-1 deal courtesy of NENA, the 911 association! Join us as we sit down with Katie, EPRC PSAP Program Manager, and Stacy, EPRC Commercial Program Manager, who together boast...
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58:47