Microsoft Teams Insider
Microsoft Teams discussions with industry experts sharing their thoughts and insights with Tom Arbuthnot of Empowering.Cloud. Podcast not affiliated, associated with, or endorsed by Microsoft.
Episodes
69 episodes
Key Considerations for Greenfield Workspaces, Pardeep Gill, Senior Enterprise Architect
Pardeep Gill, Senior Enterprise Architect at a global legal firm, shares his insights on the role of technology in modern workspaces.Flexible workspaces are becoming essent...
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29:30
The Need for Meeting Interop with Pexip CEO Trond Johannessen
Trond Johannessen, CEO of Pexip, discusses the evolution of video conferencing, the increasing demand for interoperability between UCaaS solutions and the customer use case fo...
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24:37
The Year of Recovery for Video Rooms and the Relevance of BYOD
Roopam Jain, Vice President of Research, Information and Communications Technologies at Frost & Sullivan, explores the evolution of room video systems, the impact of hybrid work and offi...
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27:08
What is the Microsoft 365 CAPE team?
Anthony Woodruff, Technical Program Manager at Microsoft, discusses his role working with customers in the Microsoft 365 Customer and Partner Ecosystem Team, Copilot in Microsoft Teams and th...
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33:10
The Benefits and Challenges of UC Standardisation with Ryan Herbst
Ryan Herbst, Vice President and Chief Strategist at UnifiedCommunications.com discusses the evolution of the unified communications industry and the challenges and opportunities it ...
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29:51
Microsoft Teams Update - October 2024
Microsoft Teams Monthly Update - October 2024Gartner 2024 UCaaS MQ3 New Teams Phone FeaturesOperator Connect 100 countries, 103 providersMicrosoft Teams New calendar experienceLimit Frontline Work...
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15:08
Unified Communications Challenges and Success in the Legal Sector
Ryan McCarty, Senior Unified Communications Engineer at a legal firm explores the unique challenges of unified communications within the legal sector, the need for interoperability, user educat...
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25:49
Teams Phone Mobile, a perspective from Harold Wortman, Senior Product Manager, Verizon
Harold Wortman, Senior Product Manager - Mobile Unified Communications at Verizon, discusses the journey of deploying Teams phone mobile, feature development and mobile as a default mode...
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31:57
Tampa International Airport - Embracing Microsoft Teams and AV Innovation
Doug Wycoff, Director of Digital Technologies and Innovation at Tampa International Airport, and Rebecca Criswell, Account Manager at AVI-SPL, explain the technological innovations at Tampa International Airport, including use of Microsoft Team...
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23:16
Microsoft Copilot's Role in Compliance, Governance and Adoption
MVP Ragnar Heil, Business Development Manager Microsoft at HanseVision explores the role of Copilot in governance and compliance, as well as the importance of user adoption and change manage...
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32:05
Comparing Dynamics 365 Contact Center to Teams Contact Centers with Chris Goodwill
Chris Goodwill, Strategic Partner Manager and Solutions Specialist at Symity discusses the evolution of Microsoft's Contact Center and the new Dynamics 365 Contact CenterUnde...
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29:20
AudioCodes CEO Shabtai Adlersberg - The AudioCodes journey, Hardware to SaaS to AI
Shabtai Adlersberg, Co-Founder, CEO and President of AudioCodes shares the fascinating journey of AudioCodes over the past 31 years,...
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36:03
Microsoft Teams Update - September 2024
Microsoft Teams Monthly Update - September 2024No more General ChannelCallback for call queuesMicrosoft Teams Intelligent recap coming for ad-hoc meetings and callsTeams Client Updates Channel Improvements...
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13:36
Microsoft M365 Telco Strategy with Taimoor Husain
Taimoor Husain, Global Telco M365 GTM Strategy Lead at Microsoft, discusses the Microsoft Teams telephony landscape, the rise of Operator Connect and the future of Teams Phone.
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28:24
What is the True Value of Copilot?
Brett Johnson, Microsoft 365 Copilot GBB (Global Black Belt), shares his personal and customer experience of how Copilot in Microsoft Teams and beyond is streamlining meetings, communications a...
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24:45
Mahendra Sekaran, Corporate Vice President Teams Phone, M365 at Microsoft
Mahendra Sekaran, Corporate Vice President, Teams Phone, M365 at Microsoft discusses the journey of Microsoft Teams, his role, Understanding IC3 (Intelligent Conversations and ...
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32:34
Dynamics 365 Contact Center Explained with Alan Ross, Partner Group PM Manager
Alan Ross, Partner Group PM Manager, Dynamics 365 Contact Center at Microsoft delves into Dynamics 365 Contact Center and the role of Copilot in improving agent productivity and customer expe...
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34:56
Neat and Shure’s Integration: What is the Benefit to Customers?
Sherri Pipala, Senior Director Global Alliances at Neat, and Tyler Troutman, Strategic Market Development Team at Shure, ...
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23:35
Shawn Harry's Journey Deploying Microsoft UC in Big & Complex Customers
Shawn Harry, Microsoft 365 Solutions Architect, shares his journey in the Microsoft Unified Communications space. Tom and Shawn talk about the evolution of the UC landscape and the challenge...
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32:24
Support Timelines for Android Teams Rooms and Phones - a Customer Perspective
Dan Hall, Global IT Collaboration Solution Owner at a large manufacturing company gives us a view on using Android-based Phones and Rooms for Microsoft Teams and support timeline considerations.The impact of an upcoming M...
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24:09
Microsoft Teams Update - August 2024
Microsoft Teams Monthly Update - August 2024Microsoft Earnings FY24 Q4 Modern Work InsightsMultiple Teams Client ImprovementsCustom Emojis and ReactionsCopilot Dashboard for all M365 Copilot users...
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17:52
Understanding Teams SIP Gateway with Chandranshu Singh, Senior Product Manager
Chandranshu Singh, Senior Product Manager for Microsoft Teams SIP Gateway discusses the evolution of SIP Gateway from initial release to today, and its value in reducing infrastructur...
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25:08
DERTOUR Tour Operator and Travel Agency on Microsoft Teams and Enhancing Customer Experience
Recorded live at Commsverse 2024, Gunnar Meyer, Head of IT Service Delivery at DERTOUR Suisse, the second largest tour operator in Europe, shares their Microsoft Teams journey and...
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11:04