Property Management & Me
A series from PropertyMe bringing quick tips and insights from across Australia and New Zealand to support your every day property management practice with host Kate Sunol.
Episodes
22 episodes
Ep21: My story, unfiltered — with Sherrie Storor
Renowned coach and founder of Real Estate Mastery, Sherrie Storor shares her unconventional start to agency ownership and how she's brought an industry-first initiative to support real estate principals to avoid the blindspots and barriers to c...
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Season 1
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Episode 21
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25:28
Ep20: Agency Growth Myth-busting — with Kristen Porter and Sherrie Storor
Unpack the most common myths on scaling for growth with Sherrie Storor and Kristen Porter. Discover actionable insights on shifting from the grind to growth, building a resilient team, and unlocking new opportunities in your existing client bas...
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Season 1
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Episode 20
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29:28
Ep19: Not your average PM commissions — with Melanie Poole
Not sure where to get started with KPIs and commissions for Property Managers? Melanie Poole shares her simple and scalable 10-part KPI and commission structure using PropertyMe dashboard metrics.Reach out and continue the conversati...
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Season 1
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Episode 19
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29:46
Ep18: From 0 to 2,500 — managing expectations through rapid growth — with Hope Faulks
Join us on this episode of Property Management and Me as we welcome Hope Faulks from the Wingman Group. Hope shares her incredible journey at
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Season 1
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Episode 18
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29:15
Ep17: Customer loyalty management for better business outcomes — with Casey Corrigan
Join Kate Sunol and Casey Corrigan in this PropertyMe podcast episode as they explore how AskNicely integrates with PropertyMe to enhance customer loyalty and retention through strategic feedback management.Reach out and continue the...
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Season 1
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Episode 17
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23:07
Ep16: Social media can grow your rent roll — with Ellen Bathgate
Join Kate Sunol and Ellen Bathgate in this PropertyMe podcast episode as they dive into the transformative world of content marketing for property management, sharing expert strategies to grow rent rolls and build trust on social media....
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Season 1
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Episode 16
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25:54
Ep15: Beating change fatigue — with Hermione Gardiner
Guest Hermione Gardiner joins Property Management & Me to tackle the pervasive issue of change fatigue among Property Managers. Delve into practical insights on adapting to rapid technological and legislative shifts and discover strategies ...
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Season 1
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Episode 15
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18:37
Ep14: Email marketing wins — with Richie Pitt and Sinead Clarke
Dive into episode 14 for an enlightening discussion on mastering email marketing in 2024, featuring insights from PropertyMe's Sinead Clarke and Richie Pitt. Learn essential strategies to enhance engagement and navigate Google's latest spam upd...
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Season 1
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Episode 14
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16:13
Ep13: Mastering industry award submissions — with Amanda Gould
"Every year I sit down and think, okay, what do I need to work on this year? And every year there's something that's highlighted within the business that we need to work on. It might be growth within the business, it might be conflict resolutio...
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Season 1
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Episode 13
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21:34
Ep12: A new generation of talent — with Kristin Clulow
"They look for things like purpose and meaning. They want purpose in their job. So, if we're saying "Hey, go and sell a house", well, what's the purpose? What's the meaning behind that? How does that align with my core values?— Kristin Clul...
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Season 1
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Episode 12
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19:48
Ep11: Mastering AI Chatbots — with Ben Burton
"My view with AI is you've got to pick a system that's simple enough, or you're going to be sort of burnt before you start. But you've just got to get started, this is exciting."— Ben BurtonThis episode features practical tips from ...
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Season 1
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Episode 11
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13:53
Ep10: Supporting staff through change — with Sarah Dawson
"From a leadership perspective, I think that the goal is to help people to find their value in the new way of working."— Sarah DawsonThis episode features tips from Sarah Dawson and Kate Sunol from PropertyMe on how to support...
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Season 1
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Episode 10
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12:41
Ep9: Navigating mortgage stress with landlords — with Ricky Briggs
“Yes we've had, you know, two months of no interest rate rises but the pressure is now kicking in from months four, five and six. So it's more important now to be on the phone to landlords and checking in with where they are." — Ricky ...
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Season 1
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Episode 9
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13:44
Ep8: Granting the golden handcuffs — with Kristen Porter
“One of the things I always look at is do their strengths complement yours? You know, have you done a team profiling session? Do you know what each other's strengths are? Because obviously like can attract like and we don't want to be building ...
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Season 1
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Episode 8
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17:14
Ep7: Supporting professional Property Managers to succeed — with Sharni Campbell
“A lot of the reasons that people get into a job are those tangible benefits that you see, like: it's a good salary, I can work Monday to Friday, or whatever it is. And then what keeps them there is the intangible stuff which for Property Manag...
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Season 1
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Episode 7
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21:09
Ep6: Tackling repairs and maintenance customer service — with Taylor Coleman
"The other big piece of that is actually understanding what these assets are worth in the home. Because as an owner, if I want to say hey just slap another hundred dollars to fix that oven, but in reality that oven is 10 years old, it’s had 10 ...
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Season 1
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Episode 6
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11:59
Ep5: Starting strong, tackling new roles in Property Management — with Hayley Mitchell
“If you are that person in leadership put up your hand and offer your services as a mentor to others because although you might be giving your time, it is really rewarding to know that you are helping someone else through their career and their...
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Season 1
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Episode 5
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9:44
Ep4: Taking opportunities — with Katrina Tarrant
“Everything that's great in my life has come from the property industry. The most amazing experiences, travel, lifelong friendships. I imagine myself with sort of this image in a book one dimensional black and black and white on the paper. And ...
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Season 1
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Episode 4
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13:39
Ep3: Top tips for a tech migration — with Natalie Hastings
“So it absolutely all comes down to preparation. We can't say that enough to anyone changing software, prepare, prepare, prepare.” — Natalie HastingsThis episode features practical tips from Natalie Hastings from hastings + co a...
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Season 1
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Episode 3
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12:17
Ep2: Understanding buyer psychology to help you win more business — with Hermione Hart
“Questions hold the answers... so the more questions that you can ask in all areas, especially to you clients, the more that you're going to learn.” — Hermione HartThis episode features practical tips from Hermione Hart from Sid...
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Season 1
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Episode 2
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11:28
Ep1: Structuring your department for efficiency — with Christina Lennie from Stafflink
“We have approximately 5,500 properties... we grew from a humble 200, so I feel like we've really felt the pains, the ups and downs of growing a real estate business and growing that team that goes in and around it and that's what led us here.....
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Season 1
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Episode 1
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13:23