That time a client knew how much the siloed nature of its information was costing it in terms of operational time, money, and efficiency, but didn’t know how or where to start its improvement program.Here’s what we did to help.

That time when a client had boxes of paper records all over the place – to the point where the fire marshal ordered it all to be moved so people could get out in an emergency. Here’s what we did to help.

Effectively propagating our messages of information governance goodness is one of your biggest and most important challenges, whether you're trying to get your programs moving in the first place or reinforce the successes you’ve already had.&nb...

People-related issues require people-centered responses. So when the folks in your organization resist your information governance efforts, make it personal by addressing the usual challenges of politics, baggage, and religion. 

As information professionals, we deal daily with a mass of details and endless internal politicking. But it’s vital that we always remember that there are PEOPLE at the end of our workstreams who are affected by what we do. My thought is to cre...