Build Better Work

Agility in Action: Strategies for Client Success

What if the key to a thriving workplace lies in just three words? 

Join us on Build Better Work our host, Greg Stivers, as he introduces Mike Edmonds, Senior Director at ProfitOptics. On this episode, Mike shares the transformative catalyst methodology, which emphasizes strategy, design, delivery, and scale. 

Listen as he showcases how ProfitOptics swiftly responded to the COVID-19 pandemic by developing a health management app for universities and organizations, and the power of their two-week sprint process. Mike also shares his take on how transparent communication and agility can strengthen client relationships, even in the face of shifting corporate priorities and budget constraints.

Connect with us:

Mike: ​​michael.edmonds@profitoptics.com  

LinkedIn: https://www.linkedin.com/in/michael-edmonds-a915041a/ 

Show Email: pod@profit.optics.com 

📚 TIMESTAMPS

00:00 New Intro - Build Better Work

01:33 Meet Mike Edmonds

02:25 They Catalyst Method and Mike’s Case Study

06:59 What is the “2 Week Sprint”

08:40 Catalyst and Building Relationships With Clients 

12:45 What Drives A Good Client Relationship?

14:59 Budget, Time, and Scope

17:24 Being Transparent With Clients

21:06 Lightning Round

24:01 Build Better Work at ProfitOptics.com


ABOUT BUILD BETTER WORK PODCAST

Build Better Work by ProfitOptics is a podcast about the power of technology to transform work and lives with our host Greg Stivers.

The show is produced by ProfitOptics, a technology consulting firm that builds software and engineers data solutions to drive business performance for mid-size and enterprise companies.


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