You might be wondering, 'Why would my small business need a Chief Technology Officer or Chief Information Officer? Isn’t that a luxury for big companies?'Stick with me, and I’ll show you why having someone in this role - whether full-tim...

Technical debt is one of those things that can sneak up on you in the world of software development, but if left unchecked, it can cost you a lot of time and resources in the long run.So, let’s unpack what it is, how it accumulates, and ...

For today’s episode, I wanted to talk to you about an AI technology that appeared out of nowhere and became an essential part of many knowledge worker’s day: ChatGPT.Here's the link to the video I mentioned: https://www.youtube.com/watc...

Today, I’m going to be talking about how you should do things manually first before you even start to think about automation. A crazy claim coming from me - I know! 

Today’s episode will focus on building AI, and the process of teaching a computer to understand tasks. And the best way to do it - which is explaining like I'm 5!

Today, we’re diving into how you can start using AI-assisted processes in your business. This episode introduces the concept of AI-assisted processes for small businesses, explaining how starting with AI in incremental steps can lead to immedia...

Today’s episode is part three of the IT Strategy series; where we will be discussing how to identify IT projects in your business. IT’s primary value proposition is that “a machine can do what you’re doing much faster and consistently than y...

Today’s episode is part two of the IT Strategy series; where we will continue chatting about the concept and importance of having an IT strategy. Our world is becoming more and more digitised by the day. Those who don’t innovate and adapt ...

Today’s episode will answer the question of whether you should build or buy the software solution you need for your business. By the end of this episode, we’ll have covered why this decision is important and how you can start evaluating ...

Today’s episode is part one of the IT Strategy series; where we will introduce the concept and importance of having an IT strategy. Our world is becoming more and more digitised by the day. Those who don’t innovate and adapt to the times will b...

In today's episode, we will be introducing the concept of a data warehouse. A data warehouse is a centralised repository of information that is used to power all of the analytics, data, and AI applications in your business.

Today’s episode will focus on measuring the return on investment of your IT projects. I will teach you how I think about evaluating the ROI of IT projects so that you can make better investments in your business.

For today’s episode, I wanted to lift the lid on some of the different types of AI that you encounter in your everyday life. My hope is that after you listen to this episode, my non-tech listener, that you’ll have a greater idea of the tools av...

This introductory episode is for you to get a feel for who I am and what I talk about here at the Small Business CTO. For almost a decade I’ve been helping Australian businesses build, adopt, and utilise AI to make their businesses...