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Eye Care Leadership Live
I speak with eye care and healthcare clinical leaders and the experts who help their clinics succeed.
Eye Care Leadership Live
Latest Episodes
Are You HIPAA/OSHA Audit Ready? (with Jennifer Cosey)
You can do everything “right” for patients all day long and still get blindsided by a privacy complaint, an OSHA inquiry, or a cyber incident. That’s why we invited Jennifer Cosey, President of Eagle Associates, to talk with us about what healt...
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Hiring The Right Operations Leader (with Greg Spruce)
We talk with ophthalmology executive recruiter Greg Spruce about why senior hires go sideways in ophthalmology and what to do differently before you make a costly leadership mistake. We break down how to match operators to your business stage, ...
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The Four Agreements For Clinic Leaders
We use The Four Agreements to talk about what actually changes clinic culture: the words we choose, the stories we invent, and the standards we repeat. We share real ophthalmology examples that connect emotional intelligence to clearer training...
Tales from the Trenches: Patient Complaint
We share a real-world story about a patient’s serious allegation against an employee and what it takes to respond with care, speed, and sound judgment. We break down how we build trust, gather facts, and make decisions that protect patients, st...
HIPAA Safe Marketing That Actually Grows A Clinic
We talk with Carl White about how private practices can beat bigger competitors by leaning into what independence makes possible and by saying it clearly in their marketing. We also dig into HIPAA blind spots that show up in websites, agencies,...
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