It’s Not You—It’s Your Hospitality
It’s Not You, It’s Your Hospitality is for independent restaurant owners, operators, and leaders who want to build thriving businesses without burning out their teams or losing sight of what hospitality really means.
Hosted by Preston Lee, founder of The 30% Rule, this podcast dives into the systems, leadership strategies, and culture shifts that separate the struggling 90% of restaurants from the top 10% that thrive. With over 20 years in the industry and a decade spent helping major brands grow sales, Preston shares raw stories, proven tools, and hard lessons learned from the front lines.
If you’re tired of high turnover, inconsistent guest experiences, and the endless cycle of training without transformation—this podcast will dive deep into the world of Hospitality and show you how to fix it once and for all.
Because at the end of the day, it’s not you—it’s your hospitality.
It’s Not You—It’s Your Hospitality
Latest Episodes
Michelin-Starred Chef Reveals What Restaurant Leaders Must Do Differently Today
What does it take to build a world-class restaurant team?Well...in this video, award-winning chef Philip Tessier shares why the future of hospitality isn't just about creating great food, it's about developing great people.Chef ...
Restaurant Mogul & Top Chef Judge Reveals Training Secrets | Janet Zuccarini
Most restaurants don’t fail because of bad food, they fail because of bad leadership, weak training, and inconsistent hospitality.So in this exclusive interview, Restauranteur and Top Chef judge Janet Zuccarini sits down with Preston Le...
Restaurant Server Success System in 45 mins...
Restaurant culture is broken… and nobody wants to talk about it.In this server training I break down the detrimental mindset that is destroying hospitality and restaurant culture and instead show how to thrive in the industry. In this p...
Top 10 Reasons Restaurant Management Fails
In this podcast, I break down the 8 biggest restaurant leadership problems I’ve seen after working with over 350 restaurants worldwide and evaluating more than 1,000 restaurant operations, from small mom-and-pop shops to multi-million dollar ho...
Restaurant Management Training that Turns Them into Leaders (ROI time)
For this in depth restaurant management training...Preston sits down with rising restaurant leader Camille, to break down the real-world management training that transforms restaurant managers into true leaders.After leaving her photogr...