Voices of Vacation Ownership
Voices of Vacation Ownership explores the transformation of one of the travel industry’s most misunderstood and rapidly evolving sectors. As shifting guest expectations, technology, and new ownership models reshape how people vacation, operators, resorts, and service providers are being forced to rethink everything - from sales philosophies to guest experience and long-term value.
Hosted by Gaetan Babin, the undisputed leader in vacation ownership with over three decades of direct industry experience, this show delivers conversations that go far beyond surface-level trends. Gaetan brings his deep operational insight, real-world perspective, and unfiltered curiosity to every episode, elevating each discussion with the kind of clarity only true leadership can provide.
Powered by the Canadian Resort and Travel Association (CRTA), a trusted authority dedicated to transparency, education, and consumer confidence across Canada and North America, Voices of Vacation Ownership connects listeners with the people behind the business - resort leaders, innovators, executives, and frontline professionals - who are redefining what vacation ownership means today.
Whether you’re an industry veteran, a resort operator, or a curious traveller, this podcast gives you rare, first-hand access to the stories, strategies, and thinking shaping the future of vacation ownership.
Voices of Vacation Ownership
Latest Episodes
Luxury Travel Ecosystems: Yachts, Jets, and More
What does the future of vacation ownership actually look like? In this episode of Voices of Vacation Ownership, Gaetan Babin sits down with Michael Finn, Chief Development Officer of Blue Water Group, to explore how the industry is moving far b...
How Cloud and AI Are Shaping the Future of Resorts
Is technology reshaping vacation ownership as we know it? In this episode of Voices of Vacation Ownership, we sit down with a leading voice from SBI Software to explore how cloud systems, AI, and data analytics are transforming the way the indu...
Reducing Costs and Building Trust with AI in Travel Industry
In this episode, industry expert Jason Tremblay shares how AI is transforming customer engagement in vacation ownership, reducing costs, and enhancing brand reputation through real-time social media responses and personalized interactions.
The Evolution of Vacation Ownership: Insights from Rob Webb
What does it take for an industry to survive decades of legal battles, regulatory overhauls, and a complete reinvention of its core product...and still come out standing?In this episode, Gaetan Babin sits down with industry veteran ...
The Power of In-Person Networking at GNEX
This episode features Paul Mattimoe, CEO of Perspective Group, discussing the enduring value of face-to-face events in the digital age. Explore how industry leaders leverage in-person networking to build relationships, accelerate deals, and fos...