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Cavell Cloud Conversations
Cavell is a leading research and consulting firm specialising in the telecommunications industry with a particular focus on business communications technologies including UCaaS, collaboration, contact centre and customer engagement software, business messaging, and Microsoft Teams. Cavell provides insights, analysis, and advisory services to help their clients navigate and succeed in these rapidly evolving sectors.
Cavell Cloud Conversations will bring you bitesize podcasts with some of the world's leading technology brands and most interesting speakers. Learn about the latest innovations, trends and emerging technology across areas such as IoT, networking, communications, and collaboration. Each episode is hosted by a member of the Cavell Analyst Team who will be joined by a special guest from the technology industry to discuss a particular trend or topic.
Episodes
Has Artificial Intelligence created the Next Gen PBX?
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Will automation cost jobs in the contact centre?
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Expanding through M&A: A discussion with CloudClevr
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Cavell chats Channel with Nuvias UC
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Consumer Expectations Don't Match Industry Capabilities
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Investment Opportunities in CX - What to Expect at Cavell Invest 2024
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What you Missed at Enterprise Connect 2024 - Cavell's Summary
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Preparing for Cavell Summit Europe 2024
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How is Agent Experience Shaping the Future of the Contact Centre?
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Overcoming Service Provider Challenges in Microsoft Teams
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Driving Revenue from Teams Calling
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And That's a Wrap on 2023
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There is more than just telephony in Microsoft Teams!
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Discussing the Rise of Omnichannel Customer Experience with DSTNY
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The Next Generation of Communication Beyond Voice
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Nuwave Sheds Light on Cross Platform Enablement
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Exploring Analytics in the Collaborative Era
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SIPPIO Open Up The Teams Telephony Market to Channel Providers
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Cavell Summit North America Highlights - AI in Contact Center
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Cavell Summit North America: A Preview of What's to Come
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Understanding the Role of AI in the Future of Comms
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Cavell Update on Recent Zoom and RingCentral News
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Cavell Invest Summit: A Preview of What's to Come
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