The CX Live!

The CX Live! podcast is an interview-style show for briefing programs and meetings. Our goal is to be your dedicated channel for all things customer experiencer where we ask industry thought leaders the tough questions about building a world-class program. Each month we’ll explore a new topic or trend that impacts customer experience, employee engagement, digitization and more…We’re unfiltered. We’re authentic. We’re having a conversation… join in!

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The CX Live!

The CX Live! Episode 68: 2023 Year in Review with Jaxlyn Werner

December 03, 2023

In this episode, my daughter, Jaxlyn Werner, and I review the highlights of our 2023 season providing key nuggets and resources from this year’s amazing interviewees. We introduce our 5th season which will start in January 2024 to include more conversations with global briefing industry leaders who are changing and elevating our profession with their creativity and willingness to think outside the box.

Highlights:

A review of all 11 episodes of our 2023 thought leader interviews
Key topics of interest provided in each episode
Important resources referenced by our interviewees
A look ahead to our 5th season of The CXLive! Podcast

Guest Co-Host:

Jaxlyn Werner

Artist, Entrepreneur, Honor Student, Tinker, Athlete and a leader for our next-generation, Artveva

Jax just turned 12 and is currently in 6th grade at the same middle school I attended! She loves math and science and is on the Principal’s Honor Roll. She loves the arts including musical theater. She recently won 1st place in 2 drawing categories in 5th grade and has created a number of painting series including one for Ukraine relief efforts last year. Her creativity is showcased in her pop up Art Booth where she sells her paintings, bracelets, stress balls and more. She plans to start her own Etsy site very soon called Artveva.

Jax has a mechanical mind like her dad. She’s so curious, taking things apart and figuring out how to put them back together. Thank goodness she also has a scheduling mind like me. She is very athletic having been involved in dance, gymnastics, tennis, basketball, and volleyball over the years, now focusing on her latest passion: Karate.

Jax stays informed about what is going on in the world and is defining her own voice. Needless to say, we are very proud of her and are so excited for the next steps in her journey.

And her journey to the briefing world was an obvious one. Already a veteran of ABPM events, Jax attended her first ABPM Spring Conference in 2012 in Boston at 6 months old. Many of you may remember meeting her there and seeing her again at Solution Partner Showcase events when held in Santa Clara before we moved home to Redding, CA in 2016. And of course, I couldn’t resist sharing photos of her in opening slides when teaching ABPM sessions. Thank you to so many of you for your care and interest in her life over the years.