What's Working Now

193. How Helping Returning Citizens with their Healthcare Can Help You Solve Complex Problems

Katie Richardson


Kenny Eck was raised on his family’s 2,000-acre farm located on the Eastern Shore of Maryland, where he channeled his strong work ethic into redemptive endeavors. As a first-generation college student, he achieved an impressive feat by earning three degrees in just five years. At a young age of seven, he started his first business, purchasing, raising, and selling livestock.

Fast forward 23 years later, and Kenny has successfully owned and operated eight companies across various sectors, including personal training, real estate, and managing Feathered Acres, a 250-acre farm, raising over 750,000 broiler chickens annually. Currently, Kenny dedicates his efforts as the Founder and CEO of Patient Sortal, a healthcare organization focused on ensuring continuity of care for individuals reintegrating into the community after incarceration.

Patient Sortal


5 Key takeaways

-facing challenges head-on and maintaining a diligent attitude are essential traits for success in entrepreneurship.
-Proper onboarding and the role of middle management in fostering a productive work environment. He advocates for open communication and empowering employees to take ownership of their roles, which contributes to overall organizational success.
-Regular reflection and feedback loops are crucial for improving operations and ensuring that the organization meets its goals effectively.
-Successful reintegration into society requires more than just healthcare—it involves supporting the whole person.



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About Katie Richardson:
Katie, once a girl who just liked to have fun, transformed into a globally recognized designer and entrepreneur. With expertise in woodworking, welding, drawing, and sewing, she crafted her own path. Despite initial doubts and imposter syndrome, Katie defied expectations by establishing Puj, a business that now boasts its products in 2,000 US stores and 26 countries, delighting over 1 million customers worldwide. Her greatest aspiration is to inspire women across the globe. Renowned shows like the Ellen Degeneres Show, Rachael Ray Show, Today Show, and Entrepreneur Magazine have featured her, while influential figures like Martha Stewart, Matt Damon, Camilla Alves, Mario Lopez, Robert Downey Jr., Kourtney Kardashian, Bill & Giuliana Rancic, and Pam Beesley have embraced her products. Today, Katie is a coach, mother of four, wife, author, and powerful speaker.

Connect with Katie:
Website: https://katierichardson.com/

CASE STUDIES: https://now.katierichardson.com/casestudy
LinkedIn: https://www.linkedin.com/in/katie-richardson-creator
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