What magic pill can help keep hundreds, indeed thousands of credit unions from vanishing over the next decade?Vim Anand, CEO of Member Support Services, says his CUSO ca...

What’s the credit union mission?Really?At Inclusiv CEO Cathie Mahon believes that mission is serving the underserved.That won her a place as a very early guest on the...

Bet you don’t know what the word “hapax” means.Listen to this podcast with Kevin Green, COO of Hapax

Just about every credit union wants - indeed needs - new members and that’s exactly what Union Credit focuses on by providing embedded finance tools to deliver a steady stream of...

The title I put on the podcast with Pete Crear was “A distinguished credit union life.”Indeed it is.  He was the first to win the lifetime achievement award from the African American Credit Union Coalition - and...

The bad news is that after spending maybe a few hundred dollars to acquire a new member there’s a 50-50 chance that within a year that member will go dormant, assuming he/she actually ever showed any activity in the credit union at all.<...

On one side is an army of highly skilled criminals, all now equipped with the latest AI tools. On the other side are credit unions and other financial institutions and, face reality, credit unions have to up their game, now, to stay competit...

What’s involved in implementing a digital member onboarding solution? Probably that's a question you’ve pondered because digital onboarding is a new must have in credit union land.But ho...

Ex nihil nihil fit.   Out of nothing nothing comes.That's a building block of Western thought - and then there is Prizeout, an innovative ad tech firm that maybe proves that nihil proposition is wrong.You've heard Prizeout ...

This show was recorded on October 1.The first guest you hear is Greg Mitchell, CEO of First Tech Federal Credit Union, and you know what had happened on September 30.Just the day before this ...

Buckle up, the ride just got a lot bumpier.The news exploded in credit union land on September 30: First Tech, the 12th l...

Talking about money. Talking about pay. At credit unions.Now do I have your attention?On the Money Talks show today is regular guest Kirk Kordeleski who has brought along

News flash: Every credit union does not have to use NCUA’s National Credit Union Share Insurance Fund.Repeat: does not.

Can a credit union serve more than one employer group? You know what today's answer is of course. But to know the history you need to talk with Marc Schafer, the now retired CEO of Truliant, a Winston Salem credit union.

The Fed just

The press release headline grabbed my attention: “SELCO Community Credit Union Awards $200,000 Grant to SquareOne Villages for the Development of the Rosa Village Co-Op in Eugene.”SELCO has been on the show

James Robert Lay is back with a new book,

Tom Shen is a fintech success story.  He was EVP at Digital Insight when Intuit bought it for truckloads of cash.  He went on to found Malauzai, a truly innovative mobile banking app.  Finastra bought it in 2018.

The show starts by asking Eric Foster, CEO of Woop Insurance, why the heck he named the company Woop, and i...

What’s the second biggest branch network in US financial services?Guess Wells Fargo and you’re wrong.  It has 5600 branches which makes it the nation’s leader.But the

This podcast started at the CU 2.0 Live event in Arizona a few months ago because that’s where a lightbulb went off in

There’s $140 billion in unclaimed federal benefits and assistance for households in need.That’s a mountain of money.Why is it unclaimed? Sometimes it’s because folks just don’t know it exists...

Call this podcast what you think you know about SERPs but that’s not fact.Two truths are plain: senior credit union executives want to secure their retirement much as their for profit sector peers do AND there just i...

On any list of my personal favorite CU 2.0 podcasts is episode 149 - it dropped May 2021 - with Samira Rajan, CEO of the Brooklyn Cooperative, a small, scrappy c...

Fraud - there’s your five letter word for today and inside many credit unions it’s counted as a curse.Fraud also is in the midst of an AI driven revolution.  Fraudsters - just as you are - are harnessing AI tool...